Victor Castro

This is my sixth car purchase/lease from Rosenthal Acura in Gaithersburg. I've always had great service here so I just keep coming back to what I know. Victor is always a pleasure to work with. This is the in Gaithersburg. I've always had great service here so I just keep coming back to what I know. Victor is always a pleasure to work with. This is the third vehicle that I lease through him. Everything was great I was in and out very quickly, which was such a pleasure! Thank you! More

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I love how the manager help me with my needs. And the sale guy who help me to understand the price and rates And the sale guy who help me to understand the price and rates More

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Victor Castro was incredibly helpful and patient throughout the entire process, ensuring we found the perfect car. He explained everything clearly and never pressured us. We truly felt valued as cus throughout the entire process, ensuring we found the perfect car. He explained everything clearly and never pressured us. We truly felt valued as customers and would highly recommend him to anyone looking for a new car. More

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Victor is truly a man of honorable integrity and character. I really felt a trust dealing with him. I wouldn't hesitate to purchase another vehicle from Victor Castor. character. I really felt a trust dealing with him. I wouldn't hesitate to purchase another vehicle from Victor Castor. More

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Professionalism: Victor Castro was polite, professional, and attentive to the my needs Communication: Victor Castro communicated clearly and quickly, either in person or via email Trustworthiness: and attentive to the my needs Communication: Victor Castro communicated clearly and quickly, either in person or via email Trustworthiness: Victor Castro was trustworthy and didn't pressure me Going above and beyond: Victor Castro went above and beyond to help me , such as by locating a specific vehicle or staying after hours Ease of process: The dealership made the process easy and painless No surprises: The final price was as negotiated, with no last-minute surprises Great customer service: The customer service was great and the environment was friendly and welcoming More

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A great experience from the beginning to the end. I contacted them with my best price on a 2025 RDX. The came back to me with a great deal and we had the car in our driveway within 10 days. Victor I contacted them with my best price on a 2025 RDX. The came back to me with a great deal and we had the car in our driveway within 10 days. Victor was top notch - got it done efficiently, did not oversell, great job. Already sent another referral to him. More

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We walked into the dealership looking to potentially buy a used MDX - Victor was incredibly knowledgeable putting myself, my wife and kids at ease. He explained the vehicle in incredible detail showing the a used MDX - Victor was incredibly knowledgeable putting myself, my wife and kids at ease. He explained the vehicle in incredible detail showing the pros and cons vs other cars we told him we were interested in. He walked through the multiple different MDX models from the 2022 to the 2025 and then all the different classes from the best all the way up to the A-Spec. He explained in detail all the differences and what he thinks is the most important. They came with a price and being firm but not pushy Victor was able to tell us the dealer's position and then worked with us to get the price to a position where we were comfortable. Throughout the process he was very kind, courteous, helpful and honest. On his desk he has a saying "treat customers like family" and he absolutely did that with us. More

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I just bought a TLX from Victor and I 've never come across a car salesman who know so much about his product. He is also a very friendly person, easy to talk to and to do business with. I would highly across a car salesman who know so much about his product. He is also a very friendly person, easy to talk to and to do business with. I would highly recommend him the next time you are shopping for a car at Rosenhal Acura in Gaithersburg MD More

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Victor Castro was an absolute please! Very personable and knowledgeable about the industry. I could have sat all day and talked with him! Made my purchase of a RAV4 such a pleasure! Very personable and knowledgeable about the industry. I could have sat all day and talked with him! Made my purchase of a RAV4 such a pleasure! More

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Victor Castro was kind, patient, efficient and extremely knowledgeable about the products he is selling. I cannot recommend him enough! knowledgeable about the products he is selling. I cannot recommend him enough! More

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