Victor Ballesteros

This was easily the best car buying experience of my life. We had been negotiating with a few dealerships on a new Navigator and honestly the process was frustrating. There were lots of promises made an life. We had been negotiating with a few dealerships on a new Navigator and honestly the process was frustrating. There were lots of promises made and not kept. Prices that weren't as advertised along the way. But Victor Ballesteros made us feel comfortable right away. He was direct, trustworthy, and listened to the desires I expressed and made them a reality. He was reponsive, helpful, and hard-working throughout. When the sales manager, Mike D'Amelia, got involved, I was expecting the same bait and switch we'd gotten so far elsewhere. But no, this experience was different. He, too, was direct and reliable. He listened and followed through with every promise made. Then came finance. I figured this was surely where things would become more like the car buying experiences I've loathed in the past. But again, we were treated with respect and without any pressure. The numbers matched what we had agreed to. Michael Vasquez made this process painless. We love our new Navigator but were also amazed at our experience at Jarrett Gordon. We were driving a long way but they made everything as quick and seamless as possible for us, coordinating the majority of the information needed before our arrival. It was definitely worth the 2+ hour drive. More

Report | Print

After encountering several challenges in our search for a 2025 Lincoln Aviator, we were fortunate to work with Victor, whose professionalism and enthusiasm were truly exceptional. His dedication to providing 2025 Lincoln Aviator, we were fortunate to work with Victor, whose professionalism and enthusiasm were truly exceptional. His dedication to providing outstanding service led us to a seamless transaction, allowing us to secure our new vehicle in under 48 hours. We greatly appreciate his assistance and are grateful for the positive experience he provided throughout the process. More

Report | Print

quality, trust and service , I felt very comfortable, they explained everything I needed to know, and finally I left very happy with my new car. they explained everything I needed to know, and finally I left very happy with my new car. More

by ezequiellarosa Verified Customer Verified Customer

Report | Print

the wait time is awful. wait wait wait. i had an appointment and the last to leave. sales and finance were professional and got the job done. wait wait wait. i had an appointment and the last to leave. sales and finance were professional and got the job done. More

by jonesgirl3369 Verified Customer Verified Customer

Report | Print

A quality dealership! Michael D’Melia excellent. We were also very impressed with Victor Ballesteros with his knowledge of the Lincoln Nautilus. We have been long time cus Michael D’Melia excellent. We were also very impressed with Victor Ballesteros with his knowledge of the Lincoln Nautilus. We have been long time customers and also find the Seevice Department to be excellent. More

by kacough Verified Customer Verified Customer

Report | Print

Victor was amazing. Very patient and responsive. Highly recommend him to anyone looking for a vehicle. Very patient and responsive. Highly recommend him to anyone looking for a vehicle. More

Report | Print

Purchasing our Nautilus from Jarrett-Gordon Ford Lincoln was an amazing experience from start to finish! Victor was wonderful and is most responsible for a perfectly executed deal to get us the automobile w was an amazing experience from start to finish! Victor was wonderful and is most responsible for a perfectly executed deal to get us the automobile we’ve been looking for! We met him through the chat portal on the website and we immediately knew we had mutual trust with him to help us achieve our goal to drive away in this beautiful car! More

Report | Print

Jarrett Gordon Ford Lincoln established a knowledgeable, no pressure environment where you can find a Lincoln that you are looking for. no pressure environment where you can find a Lincoln that you are looking for. More

Report | Print

Victor was a pleasure to work with. He made the car buying experience as painless as possible. He had everything prepared before we walked in the door. He was very knowledgeable, an He made the car buying experience as painless as possible. He had everything prepared before we walked in the door. He was very knowledgeable, and took the time to make sure we knew how to operate all of the features of our new vehicle before we left. More

by liz76reid Verified Customer Verified Customer

Report | Print

To anyone actively shopping for a car and may have a similar uneasy feeling I did when dealing with any dealerships - you don't know what you don't know & the how are they going to get me feeling... pl similar uneasy feeling I did when dealing with any dealerships - you don't know what you don't know & the how are they going to get me feeling... please read my comments below: I was shopping for a used vehicle. Prior to coming to Jarrett Gordon, I visited Lakeland Ford and had a horrible experience - was essentially offered a lower model, with more mileage, for more money than I purchased at Jarrett Gordon for same make, newer model, less mileage. They had some $2,800 Reconditioning Fee (I wasn't trading a car in), which they couldn't clearly explain why - other than stating "you clearly haven't purchased a used car lately"... we left. Now at Jarrett Gordon, I worked with a Victor over the phone prior to coming in, but he unfortunately wasn't available when I was to check out the car (as Victor was great and extremely helpful over the phone & text), but they didn't skip a beat! His teammate Kelwing took over seamlessly and provided the best service I could expect. Truly a great honest guy. As I finalized the paperwork I spoke with the Finance Manager, Tim Vogel, and had a very pleasant & transparent discussion on Extended Warranty and we broke down my wife's driving (mileage) history and pros/cons with the different options. Overall, this was a wonderful experience and will recommend Jarret Gordon in Winter Haven to family and friends! Btw, they don't have a "reconditioning fee" More

by claygrossman Verified Customer Verified Customer

Report | Print