Victor Ballesteros

Victor was a pleasure to work with. He made the car buying experience as painless as possible. He had everything prepared before we walked in the door. He was very knowledgeable, an He made the car buying experience as painless as possible. He had everything prepared before we walked in the door. He was very knowledgeable, and took the time to make sure we knew how to operate all of the features of our new vehicle before we left. More

by liz76reid Verified Customer Verified Customer

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To anyone actively shopping for a car and may have a similar uneasy feeling I did when dealing with any dealerships - you don't know what you don't know & the how are they going to get me feeling... pl similar uneasy feeling I did when dealing with any dealerships - you don't know what you don't know & the how are they going to get me feeling... please read my comments below: I was shopping for a used vehicle. Prior to coming to Jarrett Gordon, I visited Lakeland Ford and had a horrible experience - was essentially offered a lower model, with more mileage, for more money than I purchased at Jarrett Gordon for same make, newer model, less mileage. They had some $2,800 Reconditioning Fee (I wasn't trading a car in), which they couldn't clearly explain why - other than stating "you clearly haven't purchased a used car lately"... we left. Now at Jarrett Gordon, I worked with a Victor over the phone prior to coming in, but he unfortunately wasn't available when I was to check out the car (as Victor was great and extremely helpful over the phone & text), but they didn't skip a beat! His teammate Kelwing took over seamlessly and provided the best service I could expect. Truly a great honest guy. As I finalized the paperwork I spoke with the Finance Manager, Tim Vogel, and had a very pleasant & transparent discussion on Extended Warranty and we broke down my wife's driving (mileage) history and pros/cons with the different options. Overall, this was a wonderful experience and will recommend Jarret Gordon in Winter Haven to family and friends! Btw, they don't have a "reconditioning fee" More

by claygrossman Verified Customer Verified Customer

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Staff was very friendly and knowledgeable Pricing is fair and transparent - definitely value for money fair and transparent - definitely value for money More

by 14TIKE Verified Customer Verified Customer

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Victor did a great job seeing that our process was a smooth transaction. The process for financing also went smoothly. smooth transaction. The process for financing also went smoothly. More

by balston1516 Verified Customer Verified Customer

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Although not on my usual path I made the 90 minute drive hoping that everything was as promised. I was late but victor said no problem, he had the explorer detailed and pulled up. It was exactly as promi hoping that everything was as promised. I was late but victor said no problem, he had the explorer detailed and pulled up. It was exactly as promised, the paperwork was mostly done so getting in and out of the finance office was fast. The dealership is immaculate and pretty, every employee that went by nodded, smiled and asked if they could get me anything. I was offered water for the drive home. Victor helped me unload my trade in and I was on my way within 90 minutes. If I could give Victor and the store 10 stars I would. More

by SFShephard Verified Customer Verified Customer

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Amazing attention and I got my car as desired in a nice place. thanks jarret gordon team. place. thanks jarret gordon team. More

by eobh11 Verified Customer Verified Customer

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Great no pressure experience. Nice facility. Everyone was friendly and knowledgeable. A deal was made and I was very pleased. Nice facility. Everyone was friendly and knowledgeable. A deal was made and I was very pleased. More

by depair Verified Customer Verified Customer

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My experience with Jarrett-Gordon Ford was spectacular, mainly due to the hard work of my salesman Victor Ballesteros to make this a quick, seamless, and remarkably easy purchasing process. The dealer was mainly due to the hard work of my salesman Victor Ballesteros to make this a quick, seamless, and remarkably easy purchasing process. The dealer was even working to deliver my vehicle, but to make my pre-approval lender happy I came in, which was great cause I got to see the hard work of the detail Victor setup before I signed for my brand new F150. I really can’t say enough how painless this experience was, no gotchas in the finance office, no gotchas at the sales table, what Jarrett-Gordon presented to me initially was what I saw out the door. Thank you very much Victor and the team at Jarrett-Gordon, and I will be recommending this dealer to anyone seeking a fair and great Ford dealer in the future! More

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We bought our new Lincoln Navigator this weekend from Jarrett Gordon Ford Lincoln in Winter Haven this past weekend. The process really could not have been more smooth or transparent. Victor was fant Jarrett Gordon Ford Lincoln in Winter Haven this past weekend. The process really could not have been more smooth or transparent. Victor was fantastic in his communication. We initially were messaging and then with one phone call our mind was made that we were going to make the trip to do the test drive. All the information was available up front. No surprises. We were lucky to take advantage of the 60 month 0% financing. Victor was very well versed in the process and able to answer all our question and address our concerns without making us feel pressured to buy. We were also able to trade in our vehicle with a very fair trade in value. If you are looking for a place that is convenient, transparent and communicative, Victor and the team at Jarret Gordon in Winter Haven is where we highly recommend you go. More

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Everything went as expected. No problems to speak of and everyone was nice. Overall great experience. No problems to speak of and everyone was nice. Overall great experience. More

by greg@commercial-coatings.com Verified Customer Verified Customer

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