Vianey Rodriguez | Page 2

Poor maintenance, Have my truck service two times and still can’t fix the issue now it’s going back in for the third time still can’t fix the issue now it’s going back in for the third time More

by JREYES9 Verified Customer Verified Customer

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Very professional and considerate. They were able to handle the service in one day while I waited. I couldn't have asked for better care of me or my vehicle. They were able to handle the service in one day while I waited. I couldn't have asked for better care of me or my vehicle. More

by tai4two Verified Customer Verified Customer

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My customer service rep VIANEY RODRIGUEZ was very helpful and professional. Making the whole experience enjoyable. and professional. Making the whole experience enjoyable. More

by bgschultz34 Verified Customer Verified Customer

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Friendly and quick service. Rep was quick and knowledgeable about what I was needing. Thanks! Rep was quick and knowledgeable about what I was needing. Thanks! More

by mbeaver645 Verified Customer Verified Customer

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The service team were fast and professional and they had our truck finished within a hour. our truck finished within a hour. More

by LINDATUCKER47 Verified Customer Verified Customer

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I’m frustrated with the service. I have brought my vehicle in twice now. The first time was to address the driving and rough idling concerns. The tech stated they couldn’t figure out I have brought my vehicle in twice now. The first time was to address the driving and rough idling concerns. The tech stated they couldn’t figure out the problem but suggested AC Delco service be done so I agreed thinking it would fix the issue. I got my car back and it was still doing the same thing, and I let them know as much. When I brought it back I felt stupid trying to explain myself, there’s a reason I’m not a mechanic and I was trying to explain the situation but it still came off like I was making the issue up and I was inconveniencing them to look at my car again. They had it, checked it and came back to say that it was some kind of vacuum hose or something that needed to be fixed and me assuming they know what they are talking about would fix the issue for sure. I’ve had my vehicle back for a few days and the issue of rough idling is still very much present. I can tell when I drive and when I’m in idle and if anything it’s more Apparent now! It’s frustrating, I just need my car fixed and I’ve already spent so much money to not have the problem corrected. More

by shelisa1986 Verified Customer Verified Customer

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Service advisor was fine but they couldn’t duplicate the problem. Will bring back when vehicle acts up again. problem. Will bring back when vehicle acts up again. More

by david.unsell Verified Customer Verified Customer

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They are very informative and help me understand what my needs and always very friendly environment.. needs and always very friendly environment.. More

by angelagarmon93 Verified Customer Verified Customer

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Great group of advisors, very professional, couldn't have had a better experience! Will definitely be coming back for all my maintenance needs! have had a better experience! Will definitely be coming back for all my maintenance needs! More

by txjohnr78 Verified Customer Verified Customer

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The service center was fast and did quality work. They honored my qouted price, even when it exceeded the original estimate. They honored my qouted price, even when it exceeded the original estimate. More

by JAMES.HERRON79 Verified Customer Verified Customer

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