Veronica Rios

Short: It was a really nice visit and space to wait while my vehicle was being serviced. I love that the other staff were talkative and communicative to me about my car and service needs. Long: I really l my vehicle was being serviced. I love that the other staff were talkative and communicative to me about my car and service needs. Long: I really liked how Johnathan was professional and kept me updated on the timeline of my car being worked on by the mechanics. I value communication and transparency, even if I'm unaware or unknowing of what may take the workers longer than usual to finish maintenance work on my car. I definitely didn't get that at my last visit to the Acura store at Park Place since my point of contact was just gone for lunch or had another coworker relay information to me. It left me an ick when he or the system asked me for improvements when I said that he was just okay for my rating. That was largely why I just was disinterested in returning to that store for service work. If not for Johnathan’s professional conduct, practicality of my time, and situational awareness of the remaining work of his colleagues, I might have postponed my car service for a good while until it REALLY needed to be checked. I'm also thankful for the multipoint inspection and cleaning for complimentary services since vacuuming the main cabin of my car was on the list this month. If I had to nitpick my visit, it'd be the lack of tea options and choices for snacks in the lounge area. Really, it was nice to be talked to often and checked up by Johnathan. I also like that his office space was personalized, and you can immediately clock the vibes. Also, a big thanks and many kisses to the staff who worked on the car and got me out before noon because I was dreading waiting the entire day, like I did at the other dealership. More

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Everyone at Goodson from sales team to service team has always met my needs. Very efficient and mindful of their customers. Jessica my service advisor is amazing. She has been attending me the past couple always met my needs. Very efficient and mindful of their customers. Jessica my service advisor is amazing. She has been attending me the past couple of times I went in for a service. She’s very professional and keeps me up to date with my car’s inquiries. More

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A hard working dealership that appears to put the customer first. They are extremely accommodating with regular but not intrusive contact. I am overall extremely pleased with their service and attitu customer first. They are extremely accommodating with regular but not intrusive contact. I am overall extremely pleased with their service and attitude. More

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(Goodson Acura) is second to none…always ready and available to take care of my vehicle needs! available to take care of my vehicle needs! More

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Much appreciation for all of the staff at Goodson. They are always great. Especially, my man Khang! He always takes good care of me. Eric Johnson as well. They are always great. Especially, my man Khang! He always takes good care of me. Eric Johnson as well. More

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Outstanding customer service. The work completed was promptly done. The detail was very good. Thank you to the courteous team. The work completed was promptly done. The detail was very good. Thank you to the courteous team. More

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Short scheduling time, no need to wait weeks. Efficient and knowledgeable Service team. Shuttle service pickup from my office DT Dallas is a great benefit of using your dealership. The minor body Efficient and knowledgeable Service team. Shuttle service pickup from my office DT Dallas is a great benefit of using your dealership. The minor bodywork was completed in a timely manner with quality results. I'll be back and recommend to others. More

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Every experience is wonderful, fast and pricing is great. Khang is always kind and gives his full undivided attention to you. Khang is always kind and gives his full undivided attention to you. More

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The management and staff were very attentive to my concern about the problem my wife has experienced with my MDX Type S. We left their dealership satisfied concern about the problem my wife has experienced with my MDX Type S. We left their dealership satisfied More

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Excellent service and excellent people’s. you will feel like in a vacation room when you are waiting. you will feel like in a vacation room when you are waiting. More

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