31 Reviews
Write a Review31 Reviews of Vaughan West
December 23, 2024
Vaughn West was wonderful. .Excellent service. , The show room was very nice.. Your selection was great, I found my car and I am very pleased.. Vaughn was very through in exp .Excellent service. , The show room was very nice.. Your selection was great, I found my car and I am very pleased.. Vaughn was very through in explaining all the features my came with.. I will highly recommend you!! God bless and Merry Christmas , Pastor Dixie Hendricks More
Other Employees Tagged: Kyra, Toni
December 15, 2024
I feel like I was bate and switched. Went to look at one vehicle (used) but it was sold out from under me, drove about an hour, and rearranged my day to see a particular vehicle. Was in Went to look at one vehicle (used) but it was sold out from under me, drove about an hour, and rearranged my day to see a particular vehicle. Was in communication with the internet manager up to the day before I went. Was never told the vehicle had been sold. Ended up with a new lease, which I am starting to really enjoy, My salesman was great, but overall the dealership left a bad taste in my mouth. Wasn’t very apologetic either, except my salesman, I believe he honestly felt bad. More
November 16, 2024
My salesman was incredibly rude, defensive, argumentative and dismissive. We had a miscommunication and he turned it into an argument for no reason. I already had several apologies from two female employees and dismissive. We had a miscommunication and he turned it into an argument for no reason. I already had several apologies from two female employees over the situation and he chose to be dismissive and defensive. Another employee walked past us while he was arguing with me in front of the building but he didn’t say anything. I don’t even want to use my service package over this ordeal. More
November 02, 2024
Staff is friendly. Easier to get appointments for service than in the past. Very busy dealership Easier to get appointments for service than in the past. Very busy dealership More
Other Employees Tagged: Matthew Ramey