Vannessa Thompson
Vannessa Thompson at Mike Molstead Motors

Vannessa Thompson

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
10 Reviews
4.9

10 Reviews

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10 Reviews of Vannessa Thompson

May 26, 2025

Dealership Rating
Employee Rating

I asked to add the install of a builtright dash mount to an upcoming appointment and it was no problem. More

by jazzyflyer
Service Communication
Recommend Dealer
Yes
May 27, 2025

Mike Molstead Motors responded

Thank you for letting us know! We’re glad adding installation to your appointment was easy and hassle-free. We're always happy to accommodate your needs whenever we can!

May 23, 2025

Dealership Rating
Employee Rating

Iver never received anything other than excellent service and this dealership. From the sales and finance departments, to the service advisors and technicians everyone has been fantastic. I would recommend t More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp

May 27, 2025

Mike Molstead Motors responded

Thank you so much for your amazing feedback! We’re thrilled to hear that every part of your experience has been excellent. Your recommendation means a lot to us, and we look forward to continuing to serve you and anyone you send our way!

May 19, 2025

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Employee Rating

Best service and best service adviser Nice lobby’s and nice waiting areas. We enjoy the service dept. More

by mikedenisebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Mike Molstead Motors responded

Thank you so much for the wonderful review! We're thrilled to hear you enjoy our service department and that your experience with our service advisor and facilities has been so positive. We truly appreciate your support and look forward to seeing you again!

April 19, 2025

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Great fast service as long as they don't move your scheduled time when you bring in your vehicle More

by amr3419
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Mike Molstead Motors responded

Thank you for the kind words! We're happy to hear you were pleased with the fast service, and we understand how frustrating schedule changes can be, we will be sure to make that experience better for you.

March 22, 2025

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Blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah More

by john.schwennen
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Recommend Dealer
Yes

February 14, 2025

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Untrustworthy and also don't what what's wrong with vehicles tells you one thing then it's another it cost me a new engine and transmission buying from them the mechanic said it was an alternator causi More

by williamwiegand1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 01, 2025

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Very pleased with service department as they are very accommodating! Also very pleased with Zack Crevier who sold us our2025 Maverick!! He is an asset to Molsteads More

by Jane Wihlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Shelby Reeser, Jim Molstead , Jack (Jackson)Molstead—⭐️⭐️⭐️⭐️ ⭐️

February 01, 2025

Dealership Rating
Employee Rating

Renee Knapp is Tops! ! She has a bubbly personality, and She goes above and beyond when we bring our vehicles in for service!! Zach Crevier is very personable, accommodat More

by Jane Wihlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Shelby Reeser, Sydney Fullerton, Danielle Vance, Jim Molstead , Jack Molstead⭐️⭐️⭐️⭐️⭐️

February 01, 2025

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Employee Rating

Pleasant and timely service and a very nice and comfortable lounge to wait while work is being done. More

by RDKCARPENTER16
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 29, 2025

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Employee Rating

Had to wait way too long for getting parts to fix. We had no heat in our pickup and during very cold weather. Dealership did not offer a loaner vehicle which we asked for. More

by MWJBRINK
Workmanship
Service Time
Recommend Dealer
Yes

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