Vannessa Thompson
Vannessa Thompson at Mike Molstead Motors

Vannessa Thompson

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Vannessa Thompson

September 11, 2025

Dealership Rating
Employee Rating

Fast service. Very friendly and knowledgeable staff! Will recommend for service and sales. Oh and free car wash! More

by jonimc
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2025

Mike Molstead Motors responded

Thank you for the great review! We're glad to hear our team made a positive impression. We appreciate your recommendation and are happy you took advantage of the free car wash too! Looking forward to seeing you again for service or sales.

August 26, 2025

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my car was very clean after having it detailed,I appreciated getting in all the little cracks etc.Thank You More

by edreb
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Recommend Dealer
Yes
Aug 27, 2025

Mike Molstead Motors responded

Thank you so much! We're really glad to hear you were happy with the detail! We appreciate your kind words and look forward to taking care of your car again in the future!

July 16, 2025

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Everthing was very good an on time thanks. I will be back fore help soon. More

by digkreb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp

Jul 18, 2025

Mike Molstead Motors responded

Thank you! We're glad everything went smoothly and on time. We look forward to helping you again soon!

July 16, 2025

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Great service and friendly staff . Very fast service got the car in and oil change done as well as looking at a recall item. More

by ranjeanc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton

Jul 18, 2025

Mike Molstead Motors responded

Thank you for the kind words! We're happy to hear our team took care of everything quickly and efficiently. We appreciate your trust and look forward to seeing you again!

July 07, 2025

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Very fast and efficient service. The cost was exactly what my estimate was. I'm always satisfied with them. More

by ssomers
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Recommend Dealer
Yes
Jul 14, 2025

Mike Molstead Motors responded

Your satisfaction means a lot to us, and we look forward to serving you again!

July 02, 2025

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Awesome service. Renee is very helpful and keeps me updated on my truck, and goes the extra mile to make sure I have my truck done on time. More

by jacobscurtisd
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 14, 2025

Mike Molstead Motors responded

Thank you for the awesome feedback! We’ll be sure to pass along your kind words to Renee! Thanks for choosing Mike Molstead Motors!

June 23, 2025

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Excellent service here. Waiting at the dealership is a very pleasant experience. There are all amenities that you might want as you wait. More

by theresa.teacher
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Recommend Dealer
Yes
Jun 30, 2025

Mike Molstead Motors responded

Thank you for the great feedback! We appreciate your support and look forward to serving you again!

June 11, 2025

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Employee Rating

Any circumstance I have with my vehicle Iam satisfied with the result. Renee Knapp Veronica- Kara all were involved and appreciate and it was a team effort which it should be. Thanks to all! More

by kacer.eric
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp , Kara

Jun 30, 2025

Mike Molstead Motors responded

It is truly is a team effort here at Mike Molstead Motors, and we are proud of our team. We’re grateful for your trust and look forward to continuing to serve you!

May 26, 2025

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Employee Rating

I asked to add the install of a builtright dash mount to an upcoming appointment and it was no problem. More

by jazzyflyer
Service Communication
Recommend Dealer
Yes
May 27, 2025

Mike Molstead Motors responded

Thank you for letting us know! We’re glad adding installation to your appointment was easy and hassle-free. We're always happy to accommodate your needs whenever we can!

May 23, 2025

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Employee Rating

Iver never received anything other than excellent service and this dealership. From the sales and finance departments, to the service advisors and technicians everyone has been fantastic. I would recommend t More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp

May 27, 2025

Mike Molstead Motors responded

Thank you so much for your amazing feedback! We’re thrilled to hear that every part of your experience has been excellent. Your recommendation means a lot to us, and we look forward to continuing to serve you and anyone you send our way!

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