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Vanessa Sanchez
56 Reviews
Hi, I’m Vanessa! I work at City Kia, and my goal is to make your car-buying experience fun, easy, and comfortable. I enjoy getting to know my customers, learning what matters most to them, and helping them drive away in something they love. If you need someone who’s patient, honest, and ready to help—you can count on me.
Read moreDealership Experience
9 yrs, 4 mos
Industry Experience
9 yrs, 11 mos
Languages Spoken
English
56 Reviews
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56 Reviews of Vanessa Sanchez
January 11, 2026
I’ve had nothing but problems with this dealer since they dropped my car off. I’ve asked for help from them multiple times and with multiple people. They continue to ignore me. They constantly make promises dropped my car off. I’ve asked for help from them multiple times and with multiple people. They continue to ignore me. They constantly make promises to follow up but then won’t. I have reached out to at least 5 people including the GM of the dealership. I purchased my car and had it delivered instead of going to the dealership. Big mistake. They lost my registration and forgot to put in the car. They claimed to be able to mail me a new one but keep ignoring my requests about when I’ll receive it. The DMV won’t let me order a new one yet so I’m being held hostage by this dealer. They did not put in the front floor mats that I purchased with the car. When I registered for a toll pass I found a toll violation on my tag because they took it on toll roads with my tag instead of a dealer tag. They just seem dishonest and shady. I wish corporate Kia would step in to help. This dealership makes me regret buying a Kia. More
by JSNMDDLTN
Verified CustomerOther Employees Tagged: Edison Cordero
January 08, 2026
Always have taken real good care of me. Not pushy, but I do think some of the services they offer are a bit higher than the area’s average. Not pushy, but I do think some of the services they offer are a bit higher than the area’s average. More
by ericsell.75
Other Employees Tagged: Abdel is service ⭐️⭐️⭐️⭐️⭐️
December 11, 2025
The 2026 Kia Sportage SXP I took in for. service is the third car I bought and had serviced at City Kia. The reason I am a return customer is because of their cleanliness, professionalism, an service is the third car I bought and had serviced at City Kia. The reason I am a return customer is because of their cleanliness, professionalism, and knowledge of their staff in taking care of my vehicles. I wouldn't be a repeat customer if any aspect of my service needs were not top of the line. More
by garys1n2
Other Employees Tagged: John Murphy, Job Gomes, Orlando Da Silva, Edison Cordero, Jessica Colon
December 10, 2025
⭐️⭐️⭐️⭐️⭐️ 5/5 — An Incredible Experience at City Kia Orlando! I recently purchased my new Kia K4 from City Kia Orlando, and I can honestly say it was one of the best car-buying experiences I’ve ever Orlando! I recently purchased my new Kia K4 from City Kia Orlando, and I can honestly say it was one of the best car-buying experiences I’ve ever had. From the moment I walked through the doors, I was greeted warmly by every single employee — it truly felt like they were excited to help me find the perfect car. The entire process was smooth, stress-free, and handled with genuine care. What really made the experience unforgettable was the special touch at the end: they surprised me by putting a huge red bow on my new K4 before I drove off. It made the moment feel even more special and memorable. I absolutely love my Kia K4, and thanks to the amazing team at City Kia Orlando, I can confidently say I will never shop anywhere else for a car. If you’re looking for professionalism, kindness, and a dealership that truly values its customers, this is the place to go! More
by Shannon
Other Employees Tagged: Preston Negron, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Jesenia Garcia, Sebastian Monsalve
October 22, 2025
Arrived, greeted immediately, explained my appointment, then went over the car, let me know if I required a ride home and back if I didn't want to wait. Once completed, explained all details of service and then went over the car, let me know if I required a ride home and back if I didn't want to wait. Once completed, explained all details of service and what would be need for future appointments. More
by robert.c.woodbury
October 01, 2025
This department has come a long way from two years ago the service received has been excellent from the drop off to the the pick up. Kudos from the service advisor to to the new management. Outstanding the service received has been excellent from the drop off to the the pick up. Kudos from the service advisor to to the new management. Outstanding service! More
by BAZMILK
September 24, 2025
City runs a tight ship! Took about 2 hours from start to finish to trade in car for new lease and that was with a system delay! Took about 2 hours from start to finish to trade in car for new lease and that was with a system delay! More
by MFCARROLLODU
Other Employees Tagged: Preston Negron, Orlando Anil
September 11, 2025
Extremely likely the best dealer recommended at 100%,thank you for your service on time 100%,thank you for your service on time More
by Giovanni Esquilin
Other Employees Tagged: Preston Negron, Edison Cordero, Jessica Colon, Jesenia Garcia, Brenda Ayala , Luis Arraiz
September 10, 2025
Juan did an excellent job from start to finish. This was the first visit where the Rep. didn’t try to add extra services. Juan did however explain that one of my warranties was about to expire and This was the first visit where the Rep. didn’t try to add extra services. Juan did however explain that one of my warranties was about to expire and said I should get those done before 100k miles, which was at no cost to me. He was quick and efficient with my time and I appreciate that! More
by Joy
Other Employees Tagged: Jesenia Garcia, Vanessa Bahnsen
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