Vanessa Mayo

Our experience with this dealership is that they were fair, patient, no pressure and informative. fair, patient, no pressure and informative. More

by cmacall7 Verified Customer Verified Customer

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1st saleperson tarnished my image of Walser. Sassy, argumentative, condescending, didnt feel like she was here to help me. Heard comments like "well it is a used car" when i saw deep scratches Sassy, argumentative, condescending, didnt feel like she was here to help me. Heard comments like "well it is a used car" when i saw deep scratches in paint. She did show us the braking feature but knew we were irritating her due to being close to closing- i had cash and was ready to buy, but had to return 3x. Felt like she wasnt being honest and never on my team. Luckily for Walser, Rosalie redeemed the sale situation. Everyone else we encountered was respectful and kind including the guys who prepped the car More

by TINA. Verified Customer Verified Customer

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Professional and easy. We did a good bit of the paperwork before even arriving at dealership. Which made the process of purchasing hassle free. I had some concerns I wan We did a good bit of the paperwork before even arriving at dealership. Which made the process of purchasing hassle free. I had some concerns I wanted to discuss with the GM and he was kind enough to set down with me and personally and professionally address my concerns. ( was purchasing a preowned vehicle). Miss Mayo was quick and timely in her responses. We communicated via text as that worked best with my work travel schedule. It was a great experience from the time I inquired to the time my wife was handed the keys. More

by Sheadeeg Verified Customer Verified Customer

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Vanessa was knowledgeable and efficient. She was a pleasure to work with throughout the buying experience. She was a pleasure to work with throughout the buying experience. More

by megtrumpp Verified Customer Verified Customer

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No no no no no no no no no no no no noNo written review More

by gpremer Verified Customer Verified Customer

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Excellent service, communication and great engagement. I am second time buyer from this location and I appreciate the transactional process being clear and concise. I am second time buyer from this location and I appreciate the transactional process being clear and concise. More

by drterrenceduncan Verified Customer Verified Customer

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Very helpful and informative of TX. Directed us in making decisions and guided us thru our second purchase of a Lexus. Directed us in making decisions and guided us thru our second purchase of a Lexus. More

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Vanessa’s Mayo was great! Very professional , very friendly very nice to work with. I did not finance the vehicle so I did not work with anyone else! Very professional , very friendly very nice to work with. I did not finance the vehicle so I did not work with anyone else! More

by tapdancer60z Verified Customer Verified Customer

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customer service was outstanding, from my sales rep to the “trade consultant” to the finance associate. and their selection of Lexus vehicles is amazing, from all models to specially models and hard to fi the “trade consultant” to the finance associate. and their selection of Lexus vehicles is amazing, from all models to specially models and hard to finds. 5 stars all around. More

by 19usn97 Verified Customer Verified Customer

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It was a very nice experience buying our 2021 Jeep Rubican from Lexus of Wichita. Rubican from Lexus of Wichita. More

by robbenton Verified Customer Verified Customer

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