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Vanessa Guzman
Vanessa Guzman at Kernersville Chrysler Dodge Jeep Ram
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Vanessa Guzman

Finance Manager

Kernersville Chrysler Dodge Jeep Ram

950 North Carolina 66
Kernersville, NC 27284

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5.0
11 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

11 Reviews

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11 Reviews of Vanessa Guzman

February 01, 2025

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Great experience. Mike made the buying process easy and there were no surprise charges tacked on at the end. We took our time and test drive 3 vehicles and never once More

by ckbringle
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Clark, Michael Smith

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November 20, 2024

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After having an issue with online sales, I went into the dealership. The manager quickly addressed my concerns and connected me with an amazing salesman CHARLIE JOHNSTON who helped me with the truck I wante More

by Rick
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Charlie Johnston, Lee Smith , And the person who appraised my trade in.

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June 13, 2024

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They were very helpful with any questions I had. They also make the process very easy with no pressure More

by SfcofmbScuba45
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Bolick, Douglas Badgett , Jaqueline

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Jun 18, 2024

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for your amazing review. It's a pleasure to know that our Sales Team at Kernersville Chrysler Dodge Jeep was helpful, ensuring your questions were answered and making the process smooth and easy. Congratulations on your purchase. Please let us know if we can be of any help in the future. - Kernersville Chrysler Dodge

May 21, 2024

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Great inventory. Great price. Very knowledgeable sales people and Mary was fantastic at showing me the features on this car ! The customer care team sent me a good vi More

by Paul
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mary Badgette

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Jun 18, 2024

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for your positive review, Paul. We appreciate your business and your kind words! It is a delight to learn that you found our inventory at Kernersville Chrysler Dodge Jeep to be great, in addition to the pricing. We're also pleased to learn our Sales Team was knowledgeable and fantastic, ensuring you were informed on the features of the car you were interested in, as well as sending a video answering your question. Please let us know if we can be of any help in the future. - Kernersville Chrysler Dodge

May 17, 2024

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Sales person was super nice and explained everything in details. I was walked through the entire process. More

by Shotgun2552
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Finance Experience
Recommend Dealer
Yes
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Jun 18, 2024

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with your amazing review! We really appreciate your business and are glad your experience with our Sales Team at Kernersville Chrysler Dodge Jeep was super nice and that they kept you informed about every detail throughout the entire process. Congratulations. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future. - Kernersville Chrysler Dodge

April 16, 2024

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Kernersville Chrysler Dodge Jeep Ram, was a pleasure to do business with. I encountered an issue and they acted to quickly to make it right! 10/10 would buy again. More

by anthony.r
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Recommend Dealer
Yes
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Apr 24, 2024

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your review with us here at Kernersville Chrysler Dodge Jeep. Our team prides itself on the high-quality standards that we maintain and we would like the chance to address your feedback about a Volvo XC90 you purchased with our Sales Team, as well as the overall level of customer care that you have received from our Service Team regarding your vehicle's brakes. Please reach out to our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.

October 21, 2023

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I have known about this dealership for years. have sent 5 people to them and bought a Ram from them. Everything went smoothly and they even picked me up from the airport. If you’re in the marke More

by redwhitenblue37
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Recommend Dealer
Yes
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Nov 09, 2023

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for your review and your recommendation. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. We are so glad that our Sales Department was able to help you with purchasing your new RAM. Should you need anything else, do not hesitate to contact us. -Kernersville Chrysler Dodge

September 24, 2023

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Beat customer experience…ever! The buying process was as easy as 123 from beginning to end! More

by Bobbie King
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Finance Experience
Recommend Dealer
Yes
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Sep 29, 2023

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with your feedback! We really appreciate your business and are glad your experience with us was as easy as 123 from beginning to end ensuring you had the best customer service experience. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future. -Kernersville Chrysler Dodge

September 18, 2023

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Me siento muy contento de ser cliente de kernersville dodge la atención es muy buena les recomiendo 👌 tienen mucha variedad en carros bicitenlos no se arrepentirán More

by darwing2210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie E. Peralta , David Maxson, Jacob Sonera

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Nov 09, 2023

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with your feedback! We really appreciate your business and are glad your experience with us was great. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future. -Kernersville Chrysler Dodge

February 25, 2023

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Employee Rating

Vanessa was great! She even gave me her personal number to call or text her if I had any questions or concerns! I highly recommend working with her, you want be disappo More

by davi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 26, 2023

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future. -Kernersville Chrysler Dodge

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