Dealership Experience
1 yr, 3 mos
Languages Spoken
English
68 Reviews
Write a Review68 Reviews of VICTOR RIVERA-SOTO
December 21, 2024
I was glad to work with Joe again as he always gets the work done in timely fashion. work done in timely fashion. More
Other Employees Tagged: Joe Altmix
December 14, 2024
In order to get 15 words I'll just sayl this: Mechanical service was great, however doorway and mat were stained with greasy smudges. service was great, however doorway and mat were stained with greasy smudges. More
Other Employees Tagged: Don Mulhauser, Roger Magana
December 12, 2024
I've owned Volts, Sparks, Bolts, and Blazer EVs. All bought thru Bart. What's great about Bart is that he doesn't just sell it, and say "bye-bye". This time it's a Silverado EV, and wow, Wow, WOW All bought thru Bart. What's great about Bart is that he doesn't just sell it, and say "bye-bye". This time it's a Silverado EV, and wow, Wow, WOW, and I'm not just talking about "Wide-Open-Watts" mode. Bart makes sure I understand what I'm buying, he's pretty straight-forward, and he'll let me get excited, but he isn't afraid to tell me about the pros & cons. I bought on Tuesday, and he called me on Wednesday (his day off!) just to make sure I know what I have, and how to use it! There isn't a better salesman to be found. More
Other Employees Tagged: Mike "Lucky" Luebbers, Andrew Espinoza, Bart E Johnson
December 07, 2024
Good experience. Had appt tent time wrong and took longer than I was told. Asked for multi point inspection and no one talked about it with me. Had appt tent time wrong and took longer than I was told. Asked for multi point inspection and no one talked about it with me. More
November 24, 2024
Victor got me started when I arrived and answered any questions I had. Joe was great at communicating. I had a schedule glitch personally and he helped me promptly and professionally. questions I had. Joe was great at communicating. I had a schedule glitch personally and he helped me promptly and professionally. More
Other Employees Tagged: Joe Altmix
November 23, 2024
I was in two weeks ago for oil change, tire rotation and to have tire sensor checked/changed. Oil change and tire rotation were completed. I was told that they didn't have the right sensor in stock, but he to have tire sensor checked/changed. Oil change and tire rotation were completed. I was told that they didn't have the right sensor in stock, but he was ordering one and would let me know when it came in. Haven't heard a word. I used to go to Stevinson because it was close to work. Changed to Emich because it is close to home. Last time in I had an appointment to change another tire sensor, but a few people had called out and had to move my appointment out a day. As convenient as Emich is for proximity, I'm considering traveling an extra 30 minutes to go to Stevinson. More
Other Employees Tagged: Matthew Gordon
November 15, 2024
Did I ever have my truck in there for Service at Emich Chevrolet? I far as I know I never did get Service there. What is READ there? Nothing matter what I say. When I purchased this Tuck I as well as Chevrolet? I far as I know I never did get Service there. What is READ there? Nothing matter what I say. When I purchased this Tuck I as well as the DEALER knew it was used. But why on the 120 point inspection was key things missing? Air Filter was on this Inspection list. I know for a FACT it was never looked at. I found it full of LEAVES, So NOONE EVERY LOOKED AT IT. THAT SUCKS. Second issue the Right Body Door frame was damaged. NO one DISCLOSED THAT TO ME BLOW ME OFF. When I did tell them. Said to me this was a USED TRUCK you should expect things like this? THAT IS BODY DAMAGE. So why was i told go away get it fix on your Dime. If the simple things of Air Filter are not inspected, why would I expect the Right-side Body Damage to be seen? NO ONE THEIR cares about Inspections on USED AUTOS. So, screw off then. Why would I trust the Service department to do an Oil Change and Filter when they can't do inspections on used autos? More
Other Employees Tagged: Joe Altmix, Don Mulhauser, Cooper The Service Dog, Matthew Gordon, Austin Schutt, Roger Magana, Kade Pointer
November 14, 2024
Great experience getting my suburban serviced. The drop off and pickup was easy and the service was quick overall and came in under the estimate which was nice. The drop off and pickup was easy and the service was quick overall and came in under the estimate which was nice. More