V Moua
V Moua at Lexus of Sacramento
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V Moua

Service Writer

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.5
11 Reviews
4.5

11 Reviews

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11 Reviews of V Moua

December 21, 2024

Dealership Rating
Employee Rating

Professional service performed quickly. Loaner was a nice plus. They always do a great job. More

by lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracey Cach

November 01, 2024

Dealership Rating
Employee Rating

Staff are very nice and helpful specially V listen me carefully and did my vehicle ready on time More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Lexus of Sacramento responded

We couldn't ask for a better review for V and Lexus of Sacramento. Thanks so much, Ali!

October 19, 2024

Dealership Rating
Employee Rating

Had an excellent service of my Lexus TX 350. It was fast and got my car back super clean. My service advisor V was outstanding, very helpful, polite and knowledgeable. Thank you Sacramento Lexus More

by John Auza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Lexus of Sacramento responded

John, we're delighted to hear about your positive experience with V and the team at Lexus of Sacramento. Thank you for choosing us for your service needs!

September 18, 2024

Dealership Rating
Employee Rating

I had my service done; very pleased. Great staff, friendly, tentative, organized. Definitely recommend this dealership. More

by Natalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erich Fieldler

Sep 19, 2024

Lexus of Sacramento responded

Natalia, we're delighted to hear you had a great experience with our team at Lexus of Sacramento. Thanks for the recommendation!

September 11, 2024

Dealership Rating
Employee Rating

V has been very professional and very efficient in dealing with clients. He explains to you what’s to be done to your vehicle and the maintenance staff performs those duties very well. The service p More

by golfmaui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Lexus of Sacramento responded

We're delighted to hear that V and our maintenance team at Lexus of Sacramento have provided you with exceptional service. Thank you for trusting us with both of your vehicles!

July 25, 2024

Dealership Rating
Employee Rating

My first time there, really impressed with their work, professionalism and courteousness, enjoyed my experience with Sacramento Lexus. More

by baker383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2024

Lexus of Sacramento responded

We're delighted to hear that your first visit was a positive one! Thanks for choosing Lexus of Sacramento, and we appreciate the kind words about our team's professionalism and courteousness.

June 05, 2024

Dealership Rating
Employee Rating

I purchased my vehicle from them in 2015, have ALWAYS brought my vehicle in for service. During one of the service appointments, they messed up with my GPS system and broke it. They have refused to repai More

by concerned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 05, 2024

Lexus of Sacramento responded

It's upsetting to hear about your experience with our service department. We strive for consistency and accountability, so it's concerning that we've fallen short in addressing the issues with your GPS system and windshield. I'd like the chance to make this right; please reach out directly at your earliest convenience. Thank you, Gustavo Reynoso - Assistant Service Manager - 916.465.6291

May 08, 2024

Dealership Rating
Employee Rating

This was first time at Lexus Sacramento dealer for service, they promised the time I made, after the service everything is smooth, I will go there for the next time. More

by goodpoker33
Service Price Transparency
Service Communication
Recommend Dealer
Yes
May 08, 2024

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

March 18, 2024

Dealership Rating
Employee Rating

It was done timely and the cost was what was estimated The loner was nice More

by jamcronald
Recommend Dealer
Yes

Other Employees Tagged: With V

March 18, 2024

Dealership Rating
Employee Rating

V went over the different packages. And also explained the next service that will be required. More

by SABYROCKSU
Recommend Dealer
Yes

Other Employees Tagged: V Moua

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