Ussa Pradhananga | Page 2

This is the most incredible dealership we have ever been to. The facilities and services are out of this world. The staff are professional, attentive and communicative. Ussa in sales was fantastic. We loved to. The facilities and services are out of this world. The staff are professional, attentive and communicative. Ussa in sales was fantastic. We loved working with him. He was kind and extremely helpful. He made the transaction seamless. We are actually excited for our first service appointments in 6 months because the place and people are so incredible. We have never experienced anything like this at a car dealership. A luxury, 5-star experience. More

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Ussa was an excellent salesperson, knowledgeable, friendly and a true asset to Lexus of Watertown, friendly and a true asset to Lexus of Watertown, More

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One of the best buying experiences. Ussa’s communication and service was exceptional from 1st email to follow up post delivery. Ussa kept me updated through the entire ordering process. Ussa’s communication and service was exceptional from 1st email to follow up post delivery. Ussa kept me updated through the entire ordering process. More

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Great people to work with. Helpful, professional and honest. Love the car we bought and the process was quicker and less stressful than many previous car buying experiences. Helpful, professional and honest. Love the car we bought and the process was quicker and less stressful than many previous car buying experiences. More

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Usaa was incredibly helpful in working with us to determine the best vehicle to meet our needs. We ended up with an RX350H that we absolutely love! Usaa spent an extraordinary amount of time, extendi determine the best vehicle to meet our needs. We ended up with an RX350H that we absolutely love! Usaa spent an extraordinary amount of time, extending into closing of the dealership, going through all of the features and making sure I was comfortable before leaving the dealership. I have always dreaded going to a dealership to purchase a vehicle. I was never comfortable and always felt like the salesperson didn’t meet my specific needs so I signed where I needed to get the vehicle o needed and more importantly, get out of there. My experience with Usaa was far different than previous trips to a dealership. He was kind, friendly and most notably, interested in finding the right SUV for me and my family at a reasonable cost. Thank you Usaa! More

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Ussa was a pleasure to work with through the entire buying process. He was quick to answer questions, provide information and there was no high sales pressure. He worked with us and the dealership to g buying process. He was quick to answer questions, provide information and there was no high sales pressure. He worked with us and the dealership to get us a price we were comfortable with. He also spent a lot of time at delivery to walk us through the features of the car More

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Ussa was an absolute pleasure to work with throughout the entire process. Very easygoing, incredibly informative, and showed genuine patience and compassion, which made the experience smooth and stress-free! entire process. Very easygoing, incredibly informative, and showed genuine patience and compassion, which made the experience smooth and stress-free! Thank you Ussa! More

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Why in the car and the experience it all can be extremely stressful, but I found Ussa had an uncanny ability to connect on many levels, taking the stress out of the experience and putting warmth and friendli stressful, but I found Ussa had an uncanny ability to connect on many levels, taking the stress out of the experience and putting warmth and friendliness in its place. He was very knowledgeable, but not overwhelming to the point that it became boring just enough to keep the interest in moving on and allowing for time to ask questions, making sure that my wife and I understand. He took the time for us to drive the cars that we requested and making sure we landed on the car, but we really want it. And he did everything in his power to make sure that we were completely satisfied and pleased with our selection. He didn’t rush any part of it he’s more than A salesman he’s a value to the dealership More

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Working with Ussa was truly a great experience from start to finish. He was incredibly knowledgeable, responsive, and made the entire process feel smooth and stress-free. I really appreciated how easy he was to finish. He was incredibly knowledgeable, responsive, and made the entire process feel smooth and stress-free. I really appreciated how easy he was to work with and how available he was to answer questions throughout the process. I would absolutely work with him again in the future and would 100% recommend him to any friends or family looking for a vehicle. Thank you again for such a positive experience! More

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Had a great experience at the Lexus of Watertown dealership and with Ussa! They are friendly, excellent at customer service and are not pushy at all. Best car buying experience I have had! dealership and with Ussa! They are friendly, excellent at customer service and are not pushy at all. Best car buying experience I have had! More

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