Tyronne Wells
Tyronne Wells at Shottenkirk Toyota Granbury
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Tyronne Wells

Finance Director

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.5
104 Reviews
4.5

104 Reviews

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104 Reviews of Tyronne Wells

November 20, 2024

Dealership Rating
Employee Rating

Please call me regarding my transaction thus far with this dealership. I have a bank asking me to pay a car loan and the dealership has not even delivered the vehicle yet and will not tell me when they’r More

by SCHLETTE_75252
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 21, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

November 08, 2024

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Employee Rating

Salesman, Mike, didn’t reveal hail damage or dents in our phone conversations. He indicated that there was no damage. He also wanted the full down payment just to hold the truck for us for a few days. We More

by GKAYARMSTRONG
Recommend Dealer
Yes
Nov 11, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

November 05, 2024

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Employee Rating

A Great Experience at Schottenkirk Toyota After facing some issues with another dealership, we decided to visit Schottenkirk Toyota—and it was the best decision we made! From start to finish, the experien More

by Billtheppo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hartlie Kennedy , Mike internet sales

Nov 06, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

October 18, 2024

Dealership Rating
Employee Rating

The experience was good at Shottenkirk. I've already purchased a car there, and that's why I decided to come back. They have friendly welcoming staff, and lots of hospitality. More

by SHAWND9781
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 21, 2024

Shottenkirk Toyota Granbury responded

SHAWN, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

October 06, 2024

Dealership Rating
Employee Rating

Nice and Clean. Tyrone was the man. Restrooms smelled amazing. Nice comfortable chairs. Love the hot chicks working there More

by JOSHAYALA_420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

September 20, 2024

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Employee Rating

I did not like the MANDATORY add-on’s. A add on that is worthless to me. If you want to ask more for the car just do that without INSISTING that I had to buy the add-on More

by TYRONEJHNS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Denman

Sep 23, 2024

Shottenkirk Toyota Granbury responded

We are sorry to hear that you were not pleased with your experience at our dealership. We believe that the Shottenkirk Care package is a great way for customers to protect their investment when they purchase a vehicle from us. If you would like to discuss your visit further, please contact the General Manager, Barry Jr. Schwerdt at 817-765-1020

September 12, 2024

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Employee Rating

They add $895 for a maintenance package that I don’t need or want and refuse to take it off price of vehicle. Sales manager was a jerk about it! He was arrogant and had poor listening skills. Ultimately I More

by MIRANDAKOAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Ford, Edward Martinez

Sep 13, 2024

Shottenkirk Toyota Granbury responded

We are sorry to hear that you were not pleased with your experience at our dealership. We believe that the Shottenkirk Care package is a great way for customers to protect their investment when they purchase a vehicle from us. If you would like to discuss your visit further, please contact the General Manager, Barry Jr. Schwerdt at 817-765-1020

August 30, 2024

Dealership Rating
Employee Rating

My salesman was Trevor Fowler and he was fabulous! I suppose that Hunter Dennis was Trever's manager and Tyronne Wells was the finance guy. They were both very polite and professional! My experience More

by KSummer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Dennis , Trevor Fowler (he was fabulous!)

Sep 04, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

August 22, 2024

Dealership Rating
Employee Rating

Great service. While having my Tundras first service done I ended up purchasing a Highlander for my wife. More

by 4D1873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 21, 2024

Dealership Rating
Employee Rating

Great experience, would recommend to others. They were very friendly and helped me with all my questions. More

by WENDYMCCOLLUM18
Recommend Dealer
Yes
Aug 22, 2024

Shottenkirk Toyota Granbury responded

WENDY, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

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