

Dealership Experience
1 yr, 4 mos
Industry Experience
1 yr, 4 mos
109 Reviews
Write a Review109 Reviews of Tyrone Wiggins
April 15, 2025
Staff was polite and curtious. There was no pressure to repair items which didn't need to be repaired. When I made my conclusion to not repair the car, Tyrone concurred with this There was no pressure to repair items which didn't need to be repaired. When I made my conclusion to not repair the car, Tyrone concurred with this assessment. More
April 14, 2025
Fast and they got everything I needed done. Professional and didn’t want to put or do things my vehicle didn’t need. Professional and didn’t want to put or do things my vehicle didn’t need. More
Other Employees Tagged: Justin Williamson, Roy Knibbs
April 13, 2025
great service all the way round. Very friendly and accommodating. Good follow-up also. Very happy with service . Very friendly and accommodating. Good follow-up also. Very happy with service . More
Other Employees Tagged: Justin Williamson, Roy Knibbs
April 10, 2025
Horrible service, rude people and unacceptable mechanics! ! The "repairing" of my car caused the engine timing to go out of whack. Then they blamed it on me! They then kept my car for 7 months while we were i ! The "repairing" of my car caused the engine timing to go out of whack. Then they blamed it on me! They then kept my car for 7 months while we were in litigation to get them to replace my engine. It took them 2 of those months just to replace the engine. The service manager , Mike Cottone is a horrible person who intimidates females to get what he wants. The new general manager offered to "make it right because it was their fault and get me into a new car". They only offered me $6,000 was told it was because the engine wasn't working. I was then told by their top salesman that almost all of the cars in the back lot were waiting on new engines. That says to me that their "mechanics" don't know what they are doing or they are doing it to increase revenue for the dealership. Who knows how many people they are making pay for their "mess ups". 100% WOULD NOT RECOMMEND!!! More
Other Employees Tagged: Justin Williamson, Roy Knibbs , Mike Cottone
April 10, 2025
Tyrone seemed to be upset about something. He had no where the positive energy he had the first time i came to get the recall done. I wouldn't suggest this service center because of the over c He had no where the positive energy he had the first time i came to get the recall done. I wouldn't suggest this service center because of the over charging on all services. Your prices for services are at least 33% to 50% more than other qualified service centers around town. It was my plan to purchase a new Kia later in 2025 and it will not be from your dealership. More
April 05, 2025
This is a great dealership and the service people are very nice and knowledgeable and they have a great waiting room with coffee water and snacks very nice and knowledgeable and they have a great waiting room with coffee water and snacks More
Other Employees Tagged: Justin Williamson, Roy Knibbs
April 03, 2025
Tyrone was a wonderful adviser. I came in for a simple oil change and tire rotation on my KIA Sportage. As the work was completed, he asked the technician if he had checked the batt I came in for a simple oil change and tire rotation on my KIA Sportage. As the work was completed, he asked the technician if he had checked the battery health and something else. No, the technician had not. Would you, please, asked Tyson. He did and ... lo and behold ... my 6 year old battery was not holding the charge that it should hold. So ..Tyrone saved me a trip back or worse yet, an inconvenient and perhaps untimely battery failure. I said, "Yes, of course replace my battery!" And 20 minutes later I was on my way with the assurance and reliability that I count on when I come to KIA for service. More