Tyrone Trimuel

Wife purchased a Expedition over the internet and signed the deal on Oct. 27. as of Dec. 2 we still do not have paperwork to get it tagged. Told it would be overnighted 3 days ago. Still no paperwork. Facin the deal on Oct. 27. as of Dec. 2 we still do not have paperwork to get it tagged. Told it would be overnighted 3 days ago. Still no paperwork. Facing late fees , penalties and a ticket for an improper tag. They use a vendor to do this they say but dont know the vendors name to get a carrier and tracking number. When wife picked up SUV it had not been cleaned and only given 1 key without disclosing it only had 1 key. Should have had 2. Contacted on several occasions with no response. Sent email to several in the command chain with no response. Poor communications and follow up after the sales on critical issues. If you go their way PLEASE Buyer Beware... More

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