Tyler Zimmerman
Tyler Zimmerman at Boucher Nissan of Waukesha
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Tyler Zimmerman

Service Writer

Boucher Nissan of Waukesha

1451 E Moreland Blvd
Waukesha, WI 53186

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4.8
16 Reviews
4.8

16 Reviews

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16 Reviews of Tyler Zimmerman

November 03, 2024

Dealership Rating
Employee Rating

They exceeded expectations. Even took us when I had the wrong date for the appointment. More

by Poe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Boucher Nissan of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500

October 05, 2024

Dealership Rating
Employee Rating

After going through other Nissan dealerships that weren’t so great, this one clearly stood out as top notch service!. They were very thorough when checking over our vehicle. Service guys kept us fully inform More

by Maurice
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Ehnert, Johnathan Kiley

Oct 07, 2024

Boucher Nissan of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Luchini Service Manager 262-542-5500

October 03, 2024

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Employee Rating

When I came to the dealership I was in a terrible situation. I had bought what would be considered a lemon from another dealership. John and his technician did a wonderful job, keeping me informed More

by brianchatfield2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Ehnert, Michael Miller, Luis Arteaga, Johnathan Kiley , If Johnathan is John, he's the one.

Oct 04, 2024

Boucher Nissan of Waukesha responded

Brian, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-542-5500

September 26, 2024

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Fantastic service, everything was done within a couple days. I was really happy with the communication from Lenny himself to Ryan as well. Everyone kept me in the loop and made this process much easier. L More

by ARTEAGALUIS83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Boucher Nissan of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Drew Harrig General Sales Manager 262-542-5500

September 21, 2024

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100% amazing service. Excellent customer service. I have been to other dealerships, and Boucher Nissan has far exceeded my expectations. You guys are amazing. My advisor h More

by Greabaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Miller

Sep 22, 2024

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Luchini Service Manager 262-542-5500

September 18, 2024

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Employee Rating

So. Slow. Scheduled an appointment for just an oil change and tire rotation and was there for over 2 hours. Multiple people came and went while I waited. More

by Mer24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 21, 2024

Boucher Nissan of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Luchini Service Manager 262-542-5500

September 12, 2024

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Nice people. The wait was very long. So, the planning needs improvement. The service was very good though. More

by sislinmarkusse
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 12, 2024

Boucher Nissan of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500

September 12, 2024

Dealership Rating
Employee Rating

Overall satisfied with service. Oil light went on about two weeks after . Maintenance was not reset. More

by mtaxman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Boucher Nissan of Waukesha responded

Thank you for choosing Boucher Nissan of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-542-5500

September 04, 2024

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Employee Rating

Always an honest service place to service my Nissan Maxima. Never push me to do more than what is needed or at least tells me so I can budget for it!! More

by KHAUSE0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 04, 2024

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Luchini Service Manager 262-542-5500

September 04, 2024

Dealership Rating
Employee Rating

Boucher Nissan takes good care of me and my car. Service does a great job answering my questions. I have a higher level of confidence with the Boucher team. More

by Pattilock24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny DiBrito

Sep 04, 2024

Boucher Nissan of Waukesha responded

Thank you, Patti, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Luchini Service Manager 262-542-5500

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