I highly recommend this dealership.
They provided a great experience from the first phone call to my signature. They listened to all of my wants/needs and answered all of my questions.
They provided a great experience from the first phone call to my signature. They listened to all of my wants/needs and answered all of my questions.
More
by SHANEOLIVA
Verified Customer
Verified Customer
Mar 30, 2025 -
Bob Tomes Ford responded
SHANEOLIVA, thank you for sharing 5-stars and noting you recommend our dealership! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
I have bought three and my husband bought new truck very
friendly courtesy. Helpful and goes out of the way to help
friendly courtesy. Helpful and goes out of the way to help
More
by MARYHALTER18
Verified Customer
Verified Customer
Mar 27, 2025 -
Bob Tomes Ford responded
MARYHALTER18, thank you for sharing 5-stars! We're glad to hear our team is friendly and courteous! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Hector was great to work with and finance went above and
beyond to help me out.
beyond to help me out.
More
by braxtonpatton
Verified Customer
Verified Customer
Other Employees Tagged:
Hector
Feb 28, 2025 -
Bob Tomes Ford responded
braxton, thank you for sharing 5-stars! We're happy to hear Hector is great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Cole/ Taylor were great he made sure I didn’t leave
empty handed
Great customer service
empty handed
Great customer service
More
by kishaindia
Verified Customer
Verified Customer
Other Employees Tagged:
Cole
Feb 03, 2025 -
Bob Tomes Ford responded
kishaindia, thank you for sharing 5-stars! We're glad to hear Cole and Taylor were great! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Tyler Zienty and Aaron Loya took really good care of me.
That was hands down the best car buying experience I’ve ever had!
That was hands down the best car buying experience I’ve ever had!
More
by CODYTISEO
Verified Customer
Verified Customer
Jan 30, 2025 -
Bob Tomes Ford responded
CODYTISEO, thank you for sharing 5-stars! We're glad to hear Tyler and Aaron took really good care of you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
They were very helpful and accommodating.
Tyler was great to work with and took all my questions seriously. Would recommend them to anyone in the market for a new vehicle.
Tyler was great to work with and took all my questions seriously. Would recommend them to anyone in the market for a new vehicle.
More
by lamont.hearn
Verified Customer
Verified Customer
Jan 26, 2025 -
Bob Tomes Ford responded
lamont.hearn, thank you for sharing 5-stars! We're happy to hear Tyler and the rest of our team are helpful and accommodating! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!
Best experience I’ve received while purchasing a car.
Everyone was so nice and helpful.
Everyone was so nice and helpful.
More
by TLK
Verified Customer
Verified Customer
Jan 17, 2025 -
Bob Tomes Ford responded
TLK, thank you for sharing 5-stars! We're glad to hear our team is nice and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Sales and finance took great care of me.
Top notch team, helpful and much appreciated
Top notch team, helpful and much appreciated
More
by Carboninck
Verified Customer
Verified Customer
Jan 10, 2025 -
Bob Tomes Ford responded
Carboninck, thank you for sharing 5-stars and noting that our team took great care of you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Great crew easy to deal with purchase was a breeze and
Tyler was very helpful throughout the process!
Tyler was very helpful throughout the process!
More
by JUSTIN@JLGALLC.COM
Verified Customer
Verified Customer
Jan 10, 2025 -
Bob Tomes Ford responded
Justin, thank you for sharing 5-stars and noting that Tyler took great care of you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Review for Bob Tomes Ford
If I could give Bob Tomes
Ford zero stars, I absolutely would. This is by far the worst Ford dealership in the DFW area, and my experience here has been nothing short of infur
Ford zero stars, I absolutely would. This is by far the worst Ford dealership in the DFW area, and my experience here has been nothing short of infuriating.
First, they are extremely pushy when it comes to sales. From the moment you step on the lot, you feel bombarded and pressured into making a purchase. There’s no regard for what you actually want or need—they’re solely focused on closing a sale at all costs.
To make matters worse, they sneak over $3,000 worth of useless add-ons into the final price without even telling you. It’s shady, dishonest, and feels like a total bait-and-switch. I didn’t even realize the inflated costs until it was too late.
We’re a fast-growing company, and this dealership completely ruined what could’ve been a strong, long-term business relationship over a few thousand dollars. Recently, we were in the market for both an F-250 and an F-350. I personally called their salesperson and asked them to match a price from another dealership. Instead of working with us, he called back claiming that he had spoken with the other dealership and that their pricing was “wrong” and “misleading,” accusing them of lying just to get people in the door. This was an obvious and unprofessional attempt to undermine the competition, but guess what? I’ll save my time by never stepping foot in Bob Tomes Ford again.
Their service department is just as bad, if not worse. Any issues with the vehicle are met with indifference and subpar customer care. They clearly don’t prioritize their customers, and you get the distinct feeling that once the sale is made, you’re no longer important to them.
I deeply regret buying my truck from Bob Tomes Ford and would never recommend this dealership to anyone. Save yourself the headache and go elsewhere. This place is a nightmare, and I will never do business with them again.
Avoid at all costs.
More
by Ashkan
Jan 10, 2025 -
Bob Tomes Ford responded
Ashkan, we offer our most sincere apologies that your experiences with us have been so negative and appreciate you taking the time to provide notes. We would like to speak with you so we can gather a few additional details so we may use your experience to train our staff for the future. Our New Car Sales Manager, Blake Slawson wanted his direct contact information left behind so that you may reach him at your convenience to discuss your feedback. You may reach Blake directly at bslawson@tomesautogroup.com or 972-632-2084. Blake is anticipating your contact. Talk soon. Take care.