Tyler Williams

These guys are HORRIBLE! ! I went to their dealership yesterday to look at 2023 4 Runner TRD PRO and I have never been treated so rudely by a salesman in all of my years of bu ! I went to their dealership yesterday to look at 2023 4 Runner TRD PRO and I have never been treated so rudely by a salesman in all of my years of buying vehicles. This salesman walked up to me and said that if I wanted to purchase the vehicle I would have to pay $10K OVER MSRP for the vehicle. Then he laughed and walked off. He wouldn’t even answer any of my questions. My family has purchased MANY of their previous vehicles from this dealership but NEVER again. Let me tell anyone who is reading this post what’s going on in the car industry right now. We are slowly coming out of a lack of inventory crunch do to the pandemic but inventory levels are getting back to where they used to be pre COVID. So these car dealers want you to believe that you have to pay OVER MSRP if you want a vehicle. I assure that’s not true. Just wait a little bit. Don’t fall for Tony Vieros nonsense. Remember, he has been in the business a long time and has trained these salesman to be the liars that they are. They are trained to manipulate a prospective customer. Their job is to get as much money as possible out of you. Do you think that they care about customer retention? They don’t. What they care about is profit. So save yourself a headache and a lot of money and travel a short distance to another Toyota dealership who actually does appreciate your business. STAY AWAY FROM THESE CROOKS!! More

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We live in South Carolina and finding the exact vehicle that suited my wife was extremely difficult. Luckily Phillips Toyota happened to have the exact vehicle she was looking to purchase. However, Leesbur that suited my wife was extremely difficult. Luckily Phillips Toyota happened to have the exact vehicle she was looking to purchase. However, Leesburg is an 8 hour drive and I am on oxygen. Tyler Williams was our sales representative and took excellent care of us. They were able to appraise our car with pictures and KBB. We were able to arrive at numbers that were suitable to us and they took the time to ensure their car was ready for delivery before we made the trip down. It needed to have some minor work which delayed our travel so they were able to send a driver up to us with the car. Waiting now to receive final paperwork and register the car however the sales experience was great. More

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We’ve been servicing our Toyota vehicles here for about 5 years but this is the first vehicle we’ve purchased here. Had a great experience at Phillips Toyota and with our salesman Tyler. We test drove a bu years but this is the first vehicle we’ve purchased here. Had a great experience at Phillips Toyota and with our salesman Tyler. We test drove a bunch of vehicles and we didn’t feel pressured at all. Would definitely recommend Phillips Toyota! More

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Experience was good. A larger inventory of vechiclea was too low this is the reason I gave you a 4.. sales, finance , manager all very good. was too low this is the reason I gave you a 4.. sales, finance , manager all very good. More

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Not all sales staff wearing masks. Would have been a little more comfortable if we had felt staff was concerned about health issues as well as selling you a car little more comfortable if we had felt staff was concerned about health issues as well as selling you a car More

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I was super impressed by my experience with the dealership. Tyler was the consummate professional, but without any high pressure sales tactics. He listened to what I wanted and didn't want, he we dealership. Tyler was the consummate professional, but without any high pressure sales tactics. He listened to what I wanted and didn't want, he went above and beyond to answer my questions, and made to process one of the most painless processes I've EVER had with a major purchase. Everyone else that I encountered at the dealership was just as friendly and accommodating as Tyler--people bent over backwards to try to help. Loved my experience at Phillips Toyota!! More

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Thank you Tyler for helping me purchase my first car ! I really appreciate it so much You are the best ! Such a great sales man ! really appreciate it so much You are the best ! Such a great sales man ! More

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Great staff and great management, will give this dealership my business again in the future. Delivered exactly what was promised, follow up was great and timely. dealership my business again in the future. Delivered exactly what was promised, follow up was great and timely. More

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Good experience Buying a car at Phillips Toyota was a good experience. I got the carI wanted, even with extras, for a fair price. And the managers were friendly an Buying a car at Phillips Toyota was a good experience. I got the carI wanted, even with extras, for a fair price. And the managers were friendly and helpful. I can wholeheartedly recommend this dealer. More

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No pressure, salesman knowledgeable about inventory Greeted promptly, knowledgeable sales person, direct & to the point about what was needed to complete the sale, efficiently processed our purchase/reg Greeted promptly, knowledgeable sales person, direct & to the point about what was needed to complete the sale, efficiently processed our purchase/registration paperwork, didn’t waste time. More

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