Great customer service.
Process was simple and our car was delivered the day after all of the paperwork was complete. The fourth vehicle our household has purchased from B
Process was simple and our car was delivered the day after all of the paperwork was complete. The fourth vehicle our household has purchased from Byers within 5 years.
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by kmd41480
Verified Customer
Verified Customer
I liked Ty, The dealership was clean and friendly.
The xxxxxxx who thought this survey was a smart idea should be fired."15 word minimum"?!? You're treating customers like children. Cut the fat, fire
The xxxxxxx who thought this survey was a smart idea should be fired."15 word minimum"?!? You're treating customers like children. Cut the fat, fire idiots who sit around dreaming this insulting crap up.
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by scottmisch
Verified Customer
Verified Customer
Aug 18, 2025 -
Byers Toyota responded
Thank you for sharing your thoughts. We're glad you had a positive experience with Ty and appreciated the friendly environment. We truly value honest feedback as it helps us improve. If you'd like to discuss this further, feel free to reach out. We’ll strive to make your next visit even better.
Colton was friendly and patient with all my questions.
He understood my concerns and provided as much information as he could.
He understood my concerns and provided as much information as he could.
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by bbloetscher
Verified Customer
Verified Customer
Aug 18, 2025 -
Byers Toyota responded
Thank you so much for your kind words about Colton. We’re thrilled to hear he was able to address your concerns with patience and provide helpful information. We truly value your feedback and look forward to assisting you again in the future!
Justin Price was Great explained everything when I picked
up my grand Highlander. Surface department might need a little bit of help. I wanted a dash cam with Parking assist as shown when I built my Toyota o
up my grand Highlander. Surface department might need a little bit of help. I wanted a dash cam with Parking assist as shown when I built my Toyota online. However, nobody in Parts could figure out what the parking assist was. They said that they don’t have anything like that. Also, I think they were in a rush to get the car prepared. When I brought the car home and was reviewing the features, the air pressure in the tires were at 45 to 48 psi. I didn’t know any different but my son said that it’s too high. He checked the door and they should be at 35 or 36. So he fix that for me. I think that could have been caught by the people that prepare the car for pick up.
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by bkthatcher
Verified Customer
Verified Customer
Jul 07, 2025 -
Byers Toyota responded
Thank you for sharing your experience. We're thrilled to hear Justin provided great assistance when you picked up your Grand Highlander. Your feedback about the service department and vehicle preparation is greatly appreciated, and we sincerely apologize for any inconvenience caused. We’ll make sure to address these areas with our team to improve moving forward.
If you have any further questions or need any assistance, feel free to reach out. We value your input and look forward to serving you again.
The dealer to the customer is the individual they work
with on the purchase.
Tyler was responsive, knowledgeable and transparent. Made my decision painless.
with on the purchase.
Tyler was responsive, knowledgeable and transparent. Made my decision painless.
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by robdaniel1
Verified Customer
Verified Customer
Jun 16, 2025 -
Byers Toyota responded
Thank you so much for taking the time to share your positive experience with Tyler! We’re thrilled to hear that he was responsive, knowledgeable, and transparent throughout your purchase. Making the process painless is exactly what we strive for, and your kind words mean a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out. We truly appreciate your support!
Everyone at the dealership made me feel comfortable.
Salesman Neil Terry welcomed me as I entered. He was very helpful and listened when I told him what vehicle I hoped to buy He helped see that I dro
Salesman Neil Terry welcomed me as I entered. He was very helpful and listened when I told him what vehicle I hoped to buy He helped see that I drove it home
The financing employee was equally as helpful and clearly explained everything to me
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by Blittledarby
Verified Customer
Verified Customer
Jun 12, 2025 -
Byers Toyota responded
Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that Neil Terry made you feel welcome and helped you find exactly what you were looking for. It’s also great to know that our financing team provided clear explanations and support throughout the process.
We pride ourselves on delivering exceptional customer service, and feedback like yours means the world to us. Enjoy your new vehicle, and feel free to reach out if you need anything in the future!
Byers Toyota hands down the best car buying experience in
25 years! Ty Burlow was amazing!
25 years! Ty Burlow was amazing!
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by princes43054
Verified Customer
Verified Customer
Other Employees Tagged:
Matt Moloney
Jun 09, 2025 -
Byers Toyota responded
Thank you so much for your wonderful review! We’re delighted to hear that your experience with Byers Toyota was the best in 25 years. Ty Burlow will be thrilled to know that he made such a positive impact during your car-buying process. We appreciate your kind words and look forward to serving you again in the future. Enjoy your new vehicle!
Recently went in for routine service.
The adviser was super nice and work was done quickly.
The adviser was super nice and work was done quickly.
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by eve_cia
Verified Customer
Verified Customer
Jun 09, 2025 -
Byers Toyota responded
Thank you so much for sharing your experience! We're thrilled to hear that our adviser provided excellent service and that the work was completed quickly. Your satisfaction is our top priority, and we’re glad we could make your visit a positive one. We look forward to assisting you again in the future!
I had an exceptional experience buying my Land Cruiser
from Buyers Toyota in Ohio, despite living in Utah. Tyler, my salesman, went above and beyond—he arranged airport pickup before I even asked, handled
from Buyers Toyota in Ohio, despite living in Utah. Tyler, my salesman, went above and beyond—he arranged airport pickup before I even asked, handled all logistics for an out-of-state buyer, and made the process incredibly smooth. I knew what I wanted and the pricing, and he took care of everything quickly and professionally. This dealership had the exact interior package I couldn’t find anywhere else in the country. Even though they typically don’t sell out-of-state, Tyler made it seamless. Fastest, easiest large purchase I’ve ever made. Grateful I found them.
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by Elevation Works Development
Verified Customer
Verified Customer
Byers Toyota had exactly what I was looking for.
They were very helpful and knowledgeable and excelled at the purchase of my new truck.
They were very helpful and knowledgeable and excelled at the purchase of my new truck.
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by maeatthebeach
Verified Customer
Verified Customer
Feb 10, 2025 -
Byers Toyota responded
Thank you so much for your kind words! We're thrilled to hear that you found exactly what you were looking for and that our team could help make your truck purchase a great experience. Your satisfaction means everything to us, and we hope you love your new truck. If you need anything in the future, don’t hesitate to reach out. Safe travels!