Tyler Smith
Tyler Smith at Chrysler Dodge Jeep Ram of Woodstock
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Tyler Smith

Vehicle Acquisitions Specialist

Chrysler Dodge Jeep Ram of Woodstock

8811 Hwy 92
Woodstock, GA 30189

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4.7
16 Reviews
4.7

16 Reviews

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16 Reviews of Tyler Smith

August 01, 2024

Dealership Rating
Employee Rating

Great experience! Everyone was helpful and friendly. They helped make a bad situation a good experience! Thanks Duck More

by Chadjill2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott "DUCK" Williams

Aug 02, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Chadjill2008, Thank you for your 5 star review! We are always excited to hear our team members exceeded our guest's expectations. Congratulations on your new vehicle and welcome to the Woodstock family!

May 24, 2024

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Employee Rating

Waited 2 hours for a scheduled oil change! That was much too long for an oil change! No one ever checked on us. More

by hawkins5416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Good afternoon, I am having some difficulty finding you in our system, at your convince can you give me a call at 470-880-8002 Thanks Joshua Rouse General Manager

April 18, 2024

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Great Jeep dealership and service department, fast and easy to work with, very professional ! Would recommend ! More

by shanna.mcginnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Snodgrass

Apr 18, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Shanna.mcginnis, Thank you very much for recommending our dealership and for trusting us with your Jeep's service. We appreciate your 5 star review and kind words very much.

April 14, 2024

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Employee Rating

Asked for windshield fluid the last 2 times the oil was changed and haven’t gotten it yet. Was told it was part of the check. Auto butler was down and I wasn’t told. They did a terrible job by hand. Ha More

by shfitch77
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Dawn Robinson

Apr 15, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Shfitch77, I apologize our dealership has not met your expectations. Please reach out to me directly so that we can discuss your concerns. Josh Rouse GM CDJR of Woodstock 470-880-8010 ext. 40000 jrouse@gettel.com

April 13, 2024

Dealership Rating
Employee Rating

My advisor, Tyler, was actually out the day of my appointment with the service department. Victor took care of me, and he was professional, pleasant, and attentive to my concern (engine noise). I me More

by croshaven16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Neda

Apr 15, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Croshaven16, Thank you very much for your review and recommendation of our service department. It is our absolute pleasure to keep both your Durango and your brother-in-law's Challenger on the road. As they say, MOPAR or no car. ; ).

March 29, 2024

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Employee Rating

I would recommend with caution. Tyler Smith saved this appointment after another advisor was rude and condescending. Tyler de-escalated a situation that could have gone sour very qu More

by shadowsrg
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Shadowsrg, Thank you for taking the time to share your experience. I apologize that your experience did not meet your expectations. I have left a voicemail and would love the opportunity to discuss your concerns so that they can be addressed accordingly. Please reach out to me directly at your earliest convenience. Kelly Huston Customer Service Director 470-880-8007 khuston@gettel.com

March 07, 2024

Dealership Rating
Employee Rating

Victor is wonderful & the entire dealership is a hidden gem. Shoutout to the service department for keeping my Wagoneer in tip top shape and making the process a breeze. Thank yall! More

by samanthaallyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Robinson, Michael Stewart , Victor Neda

Mar 14, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Samanthaallyn, Thank you for taking the time to share your experience with Victor and our dealership. We truly appreciate you trusting us with your Wagoneer.

February 27, 2024

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Employee Rating

An Amazing experience from the time we bought my son’s first car to his first service. Look forward to doing more business with this dealership. More

by tktiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hickman

Feb 27, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Tktiger, Thank you for your continued business at our dealership and for trusting us with your son's vehicle. We always look forward to a visit from you and the pups. : )

February 24, 2024

Dealership Rating
Employee Rating

Tyler and the rest of the service staff did a good job with my oil change. More

by Howard
Recommend Dealer
Yes
Mar 01, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Howard, Thank you for trusting us with your vehicle's service and for taking the time to share your experience with the team. We look forward to keeping the Jeep in tip top shape!

February 19, 2024

Dealership Rating
Employee Rating

They are always polite and very helping in scheduling my appointments and taking care of work that I need done. More

by engossage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Engossage, Thank you for your continued business, we truly appreciate your trusting your vehicle's service to our team and for leaving your kind review. We look forward to seeing at your next regular maintenance!

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