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Tyler Roberson
Tyler Roberson at 94 Nissan of South Holland
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Tyler Roberson

Service Consultant

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.8
134 Reviews
4.8

134 Reviews

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134 Reviews of Tyler Roberson

February 16, 2025

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Employee Rating

They make it easy to come in for service. Never takes as long as they say. Free coffee and tv and sometimes even popcorn! They also have vending machines More

by Kimmilittle
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Recommend Dealer
Yes
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September 20, 2024

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Quick And Professional Service. Great Customer Service Skills and Very Informative. Made Sure my car was ok before I pulled off. More

by brandon.sheritta
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Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez , Jacquelyn Vaughn, Kelvin O.

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Sep 30, 2024

94 Nissan of South Holland responded

Brandon, we're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

September 16, 2024

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The welcome by Tyler was excellent and service was fast and professional. Thank you for a job very well done More

by FCHARSEHELLA1922
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Recommend Dealer
Yes
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Sep 20, 2024

94 Nissan of South Holland responded

Thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

September 15, 2024

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The service here is always great and done in a timely manner. Thank you for taking care of my car. More

by millertif22
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Jasmine McCarroll, Taylor McCarroll , Matt Sappenfield, Jacquelyn Vaughn, Glenn Willoughby

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Sep 20, 2024

94 Nissan of South Holland responded

Thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

August 30, 2024

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This dealership has great customer service, There were 2 recalls that my vehicle had , 1 of the parts was on back order, so they kept my vehicle, and there was a rental available, so I was given a really ni More

by armster76
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Taylor McCarroll , Keyaona Edwards, Matt Sappenfield, Jacquelyn Vaughn, Glenn Willoughby

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Aug 31, 2024

94 Nissan of South Holland responded

We're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

August 28, 2024

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Everyone was very polite and knowledgeable , they provided excellent service and they provided a time frame for my service. Job well done. More

by jonesr1982
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Recommend Dealer
Yes
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Aug 29, 2024

94 Nissan of South Holland responded

Jones, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

August 28, 2024

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Great service, polite and respectful customer service, quick and convenient service. All questions answered and explained!! More

by bayee33
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall , Keyaona Edwards

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Aug 29, 2024

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

August 21, 2024

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Tyler was very professional. He answered all my questions and kept me up to date on my car. Other employees always checked in on us also. 5 Star for 94Nissan More

by l.camp
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll

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Aug 24, 2024

94 Nissan of South Holland responded

Thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

August 19, 2024

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Tyler has incredible customer service. He is very proactive in his approach. I highly recommend Tyler More

by paula_counts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Sappenfield, Zac Sappenfield

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Aug 23, 2024

94 Nissan of South Holland responded

Paula, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

August 19, 2024

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The best…communication was on point and was very kind about everything. I’ll definitely recommend More

by Alexandria Ell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Taylor McCarroll

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Aug 23, 2024

94 Nissan of South Holland responded

Hello Alexandria, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

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