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Tyler Pilz
Tyler Pilz at Audi Allentown

Tyler Pilz

Service Advisor

Audi Allentown

4725 Hamilton Blvd
Allentown, PA 18103

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5.0
290 Reviews
5.0

290 Reviews

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290 Reviews of Tyler Pilz

June 05, 2025

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Employee Rating

We've been dealing with Coccia Audi for 5 years and they've always delivered top notch service. We've never had a bad experience with any of the personnel at the Allentown, Pa. dealership. More

by WMART3
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sijade Cromartie

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June 04, 2025

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Nate and Tyler always take care of you. Fast responses and always helpful. Very trustworthy would highly recommend. More

by KCLOUSER05
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nate Krick

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Jun 05, 2025

Audi Allentown responded

Thank you for visiting Audi Allentown and for sharing your experience. We're glad to hear that our team provided professional and great service during your first visit. We truly appreciate your trust and look forward to taking care of all your future service needs. Thanks again for choosing us!

June 02, 2025

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My car was in for warranty and needed an adjuster to stop out and approve the work. The adjuster took his good old time to show up, that’s not Audi‘s fault. But James and the team went above and beyond to en More

by KFid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, James Lauman, Sijade Cromartie, Molly Moyer

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Jun 03, 2025

Audi Allentown responded

Thank you so much for your continued trust and loyalty! We're sorry for the delay caused by the adjuster, but we're glad to hear that James and the team were able to step up and make the situation as smooth as possible. It means a lot to know you've had consistently positive experiences with us and that you're considering us for your third vehicle. We truly appreciate your support and look forward to helping you again soon!

June 01, 2025

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I really appreciate the solid communication every time I bring my Audi in for service. The walk around videos are great as well. I do not get this great of service anywhere else. More

by AMBEROZZY9
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 02, 2025

Audi Allentown responded

Thank you for your kind words! We're so glad to hear that you value the consistent communication and enjoy the walk-around videos — our team works hard to keep you informed and confident throughout your service experience. It means a lot to know that you don’t get this level of service anywhere else. We truly appreciate your trust in us and look forward to continuing to provide you with top-notch care every time you visit.

May 29, 2025

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Great service and very accommodating. I arrived early before hours on a Saturday and they had no problem taking care of me 10 minutes before they opened. More

by Charleslumis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, James Lauman, Sijade Cromartie, Molly Moyer

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May 30, 2025

Audi Allentown responded

Thank you very much for such a great review, Charles! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 27, 2025

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Tyler and Audi Allentown have always been accommodating and helpful with scheduling. I currently own 4 Audis. Other than the vehicle itself, the service department is the main reason why. More

by TOOTHFXR98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom O'Donnell, Andrew Kim, Nate Krick, James Lauman, Sijade Cromartie

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May 29, 2025

Audi Allentown responded

Thank you so much for your kind words and loyalty! We're thrilled to hear that Tyler and the Audi Allentown team have consistently provided the level of service that keeps you coming back. Owning four Audis is an incredible testament to your trust in both the brand and our service department — and we’re honored to be a part of that experience. We truly appreciate your continued support and look forward to being here for all your future Audi needs!

May 26, 2025

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Tyler was really helpful and attentive to detail. He kept us informed and provided useful options. More

by JESSIIM311
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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May 27, 2025

Audi Allentown responded

Thank you for the great feedback! We're so glad to hear that Tyler was helpful, attentive, and kept you well informed throughout the process. Providing useful options and clear communication is exactly what we aim for. We appreciate your kind words and hope to see you again soon!

May 25, 2025

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Employee Rating

Meets their obligations and is considerate of your time. A well run operation that helps you to accept the high cost of service. More

by MVC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick

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May 27, 2025

Audi Allentown responded

Thank you for your honest and thoughtful feedback. We’re glad to hear that you felt our team was respectful of your time and met expectations throughout your visit. Providing efficient, transparent service is always our goal, and we truly appreciate your recognition of our efforts. We look forward to continuing to serve you!

May 24, 2025

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Tyler did an excellent job explaining everything to me. Also, I had to wait for my car and the wait was not as bad as I anticipated. More

by BCABURNETTE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2025

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

May 14, 2025

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Employee Rating

Awesome service. Work quality is superb and staff are pleasant, attentive and provide excellent customer service. Tyler always goes above and beyond. Ciocca is lucky More

by PIETRO223
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2025

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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