Tyler Letson

Terrible customer service. Everyone’s always rude , under staffed, and work mechanics does is a a joke. Open case with Chrysler , contacting BBB , customer affairs , and attorn Everyone’s always rude , under staffed, and work mechanics does is a a joke. Open case with Chrysler , contacting BBB , customer affairs , and attorney generals office. I’m tired of nothing getting done and now I’m taking serious action . More

by K Verified Customer Verified Customer

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Don't shop here worse than internet scammers! !!!!;This company that offers less than twenty percent of your trade in value after they say that they will beat any offer is a group of liars and che !!!!;This company that offers less than twenty percent of your trade in value after they say that they will beat any offer is a group of liars and cheaters. Frisco Jeep is exactly this. More

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My service technician was very professional and courteous. In spite of the talk about service issues I was pleased with my service. courteous. In spite of the talk about service issues I was pleased with my service. More

by louiscmaper Verified Customer Verified Customer

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My new dodge rebel is an amazing sexy beast perfect for my work and travel/off roading and ask for Becky she’s the best!! my work and travel/off roading and ask for Becky she’s the best!! More

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Outstanding service. Tyler and Mike go above and beyond to take care of their clients. Tyler and Mike go above and beyond to take care of their clients. More

by ckuhney94 Verified Customer Verified Customer

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Great place to feel trusted in an important purchase. Received VIP treatment! Than you everyone at the Dealership Received VIP treatment! Than you everyone at the Dealership More

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Great place to service your vehicle, or purchase a vehicle. Staff is super friendly, and attentive to the customers needs. Will continue to purchase and service my vehicles here. vehicle. Staff is super friendly, and attentive to the customers needs. Will continue to purchase and service my vehicles here. More

by Sportsfan7 Verified Customer Verified Customer

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Great place to buy a car. Excellent staff and great deals! Cannot wait to be back to service our vehicle. Excellent customer service and clean environment! Excellent staff and great deals! Cannot wait to be back to service our vehicle. Excellent customer service and clean environment! More

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Frisco Jeep is the best dealer in DFW with the best people who don’t try to charge their customers hidden fees and dealer added charges. people who don’t try to charge their customers hidden fees and dealer added charges. More

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Do not buy a car from here! I bought a Rubicon from them last month and it has been a nightmare. I received a call two weeks after purchasing asking me to come back in because a I bought a Rubicon from them last month and it has been a nightmare. I received a call two weeks after purchasing asking me to come back in because a final inspection was not done. That in itself was a mess when I showed up. Then two weeks after that, my check engine light came on. I took it to a CDJR location closer to me and it is believed that they were just adding coolant to top it off instead of fixing the problem prior to the inspection. I contacted the Frisco location where I bought the vehicle, and it was a joke. I can't even make up what I have gone through with them. They have lied, promised to call me back and did not, and basically did everything they could to avoid the situation at all cost. I would assume this is because they would have to take responsibility for everything. I have asked to speak with the GM Tyler and left voicemails myself. I was told he would call me back and still have not received anything. It is VERY obvious that once we signed the papers, they were out and not willing to even speak with me. I am beyond disgusted with the whole situation. I've had my jeep for a month, only 25,000 miles on it and have hardly driven it. I hope that anyone reading this takes my advice and stays away from this dealership. More

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