Tyler Knapp
Tyler Knapp at Carlisle Cadillac Buick GMC
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Tyler Knapp

Service Advisor

Carlisle Cadillac Buick GMC

1402 Holly Pike
Carlisle, PA 17015

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4.7
24 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

1 yr, 2 mos

Languages Spoken

English English

4.7

24 Reviews

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24 Reviews of Tyler Knapp

September 06, 2024

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Great service professional staff. The service was performing quickly and as promise. Highly recommended for all services More

by betsycrystalblue
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Recommend Dealer
Yes
Sep 06, 2024

Carlisle Cadillac Buick GMC responded

Thanks, Betsy, for sharing about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

September 03, 2024

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Upon reaching out to your dealership you took me in within an hour the mechanic listened to my concerns and diagnosed the problem swiftly Parts ordered and was able to get me back on the road the nex More

by sstevens7
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Recommend Dealer
Yes

Other Employees Tagged: Kaiti Stone , Both Mechanics, One on Friday, one on Saturday

Sep 03, 2024

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 01, 2024

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Very friendly. We cut through all the posturing, and games most dealerships play. Michael got right to the bottom line. He gave me his best price and I gave him More

by jpirozzi
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Recommend Dealer
Yes

Other Employees Tagged: Tom Cornman, Tyler Carroll, Marcus Maxwell , Michael Krupski

Sep 03, 2024

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 01, 2024

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This dealership is the best dealership I've ever been to! Mike from sales was amazing from the time he answered my phone call asking if a car was available to the day we met, and made the deal. Mike was so n More

by rianna.francis0407
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Shearer, Michael Gomez , Paul Failor, Keith Hostetter

Sep 03, 2024

Carlisle Cadillac Buick GMC responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Carlisle Cadillac Buick GMC!

August 22, 2024

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They were very professional. Everything they said they would do, they did. Even when something unexpected happened, they handled it very professionally. We were very, unexpectedl More

by margiehoward1959
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Recommend Dealer
Yes

Other Employees Tagged: Michael Gomez, Kaiti Stone , Aiden Drury. Very good person to deal with.

Aug 23, 2024

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team, Margie. We're glad to hear we delivered such a great experience!

August 14, 2024

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2 engine check lite come on in 60 days. Waiting over week still no part. Warranty about ready to run out. Got quoted price of $300.00 now saying $ 331. And they take care of labor. Auto zon More

by lpeters2265
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Recommend Dealer
No

Other Employees Tagged: Michael Gomez

Aug 15, 2024

Carlisle Cadillac Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, The Carlisle Cadillac Buick GMC Team

August 07, 2024

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Always make your service appointment a pleasure. They give you great reminders and emails on your service date and time. Nice clean facility with ample waiting room. More

by robertsunday1969
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Recommend Dealer
Yes
Aug 08, 2024

Carlisle Cadillac Buick GMC responded

Thank you, Robert, for sharing about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

July 12, 2024

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This was the first visit for our new Buick and we love the car. plus the first visit was free More

by harryhdk70
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Recommend Dealer
Yes
Jul 12, 2024

Carlisle Cadillac Buick GMC responded

Harry, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 09, 2024

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They have been great. The constant service for my truck has been outstanding. They understand when I have circumstances that change. Very accommodating. More

by brianben40
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Recommend Dealer
Yes

Other Employees Tagged: Michael Gomez

Jul 09, 2024

Carlisle Cadillac Buick GMC responded

Thanks for sharing about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

June 18, 2024

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Our salesperson was Tyler Carroll. This is our second transaction with Tyler. He was excellent to work with and kept everything moving as quickly as he could while making sure we wer More

by PEARSONS126
Recommend Dealer
Yes
Jun 19, 2024

Carlisle Cadillac Buick GMC responded

Thank you for your business and this review. We're happy to hear Tyler and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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