Tyler Jones

I checked my 2020 Tundra in for a replacement keyfob and a program. I advised the service person I would be waiting and was asked if my phone number on file was correct and said they would call as soon as t a program. I advised the service person I would be waiting and was asked if my phone number on file was correct and said they would call as soon as the work was completed. After about fifty min I walked back to the service writer area and noticed my vehicle sitting in the completed isle but I never received a call. The service person that wrote me up was on a call. So I walked up the hall and another person asked if I needed help and I informed him I had been waiting he then lead me to another adviser's office who was suppose to handle my vehicle and he asked him to handle checking me out. My purpose for this writing is the question of why no one called and they knew a customer was waiting on the vehicle ? More

by Eddielguidry Verified Customer Verified Customer

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Tyler is a knowledgeable and customer service oriented advisor. Nice to do business with him. advisor. Nice to do business with him. More

by MIClo Verified Customer Verified Customer

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Service was provided as promised and repair completely corrected the problem. Service advisor was very professional and courteous. corrected the problem. Service advisor was very professional and courteous. More

by MARION3 Verified Customer Verified Customer

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Service is always pleasant, and I have few if any problems with the services provided. Bearing in mind that I have a 2020 vehicle, and I keep the service up to date based on the advisory of the serv problems with the services provided. Bearing in mind that I have a 2020 vehicle, and I keep the service up to date based on the advisory of the service department. More

by jhd1012 Verified Customer Verified Customer

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Had appointment for tire rotation and also needed my screen checked . Everyone was very friendly and helpful. Took care of everything in a timely manner. Overall experience was great! screen checked . Everyone was very friendly and helpful. Took care of everything in a timely manner. Overall experience was great! More

by dottie4171 Verified Customer Verified Customer

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The front desk, Tyler Jones was Professional and friendly. The work completed efficiently. Thank you friendly. The work completed efficiently. Thank you More

by DIXIEGRITSANDBLITZ Verified Customer Verified Customer

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Everyone was very professional and accommodating. Took care of all of the vehicle’s needs in a prompt manner and kept me informed. Took care of all of the vehicle’s needs in a prompt manner and kept me informed. More

by NRELAW Verified Customer Verified Customer

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Made an appointment and took our Toyota Sienna to the dealership where they were ready to take my vehicle at the exact time of appointment. The service was quick and the staff very polite. Tyler checked dealership where they were ready to take my vehicle at the exact time of appointment. The service was quick and the staff very polite. Tyler checked me in and Jennifer completed the service and were both great. Video of service from the technician that was texted to me was great and very helpful. More

by JTREMB10 Verified Customer Verified Customer

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Great 👍 GREAT JOB 👍 GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT 👍 👌 😀 GREAT GREAT GREAT GREAT GREAT GREAT 👍 👌 😀 More

by RUROD5064 Verified Customer Verified Customer

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Please see previous review from last week. Friendly, trustworthy service and ambience keeps customers coming back, even when it’s time for another car. Friendly, trustworthy service and ambience keeps customers coming back, even when it’s time for another car. More

by 2bnlux Verified Customer Verified Customer

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