Tyler Ishak

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your feedback. We understand your concerns regarding the vibration issue with your Jeep Patriot and appreciate the opportunity to have serviced your vehicle. The recommendation to allow a break-in period for a new engine is a standard practice, and our team confirmed that the vehicle was operating within acceptable parameters. While we aim to provide the best possible service experience, it’s important to note that some characteristics of a vehicle, such as minor vibrations, can vary and may not always align with personal expectations. We regret that this experience didn’t meet your satisfaction and will continue striving to offer quality service to all our customers.

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much, Stevie G, for your incredible review! Congratulations on your 2023 Challenger Hellcat—what an amazing choice! We’re honored you traveled 1,000 miles to Covert CDJR Bee Cave for your purchase. It’s a testament to John Robles’ outstanding communication and dedication to ensuring your car-buying experience was top-notch. We’re thrilled John was the reason you chose us and that he kept you informed every step of the way. Your excitement is contagious, and we can’t wait for you to enjoy every mile (and that first burnout!) in your new Hellcat. Thank you again for trusting us with this special purchase. If there’s anything else we can do for you, don’t hesitate to reach out. Welcome to the Covert family, and happy driving!

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Will, Thank you for your wonderful review! We’re thrilled to hear that you had an easy process with your online inquiry and that you received a great price on both your new vehicle and your trade-in at Covert CDJR Bee Cave. It’s fantastic that you made the drive from Dallas and returned home happy! If you need anything in the future or have questions, don’t hesitate to reach out. Enjoy your new ride!

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your fantastic review! We’re thrilled to hear that you had an outstanding experience at Covert CDJR Bee Cave. Our team takes pride in providing friendly service and making the car-buying process enjoyable from start to finish. We appreciate your recommendation and look forward to helping you or anyone you send our way in the future! Enjoy your new vehicle!

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Kelly, Thank you for your wonderful review! We're thrilled to hear that John, Javier, Noah, and Tyler provided you with such amazing service at Covert CDJR Bee Cave. Our team is dedicated to ensuring that every customer feels informed and satisfied throughout their experience. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your new vehicle!

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Erin, Thank you for your wonderful review! We’re thrilled to hear that our team at Covert CDJR Bee Cave went out of their way to ensure you had a great experience. Our goal is always to provide friendly, helpful service and make sure you leave with a smile. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to seeing you again soon!

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for the wonderful review! We’re thrilled to hear that Kody provided you with excellent customer service and professionalism. At Covert CDJR Bee Cave, we’re committed to delivering top-notch experiences for all our customers, and it’s fantastic to know that we met your expectations. If you need any further assistance or have any questions, don’t hesitate to reach out. We look forward to serving you again in the future!

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had a perfect experience at Covert CDJR Bee Cave. It’s wonderful to know that our inventory, along with our friendly, helpful, and knowledgeable staff, made the car-buying process smooth and enjoyable for you. Your satisfaction is our top priority, and we’re here to make every visit exceptional. If you need any further assistance or have more questions, please don’t hesitate to reach out. We look forward to seeing you again!

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Cody, Thank you for your great review! We’re glad to hear that you had a positive experience at Covert CDJR Bee Cave and appreciated our friendly, non-pushy approach. We’re especially pleased to hear that Trevor made a great impression and was able to assist you effectively. We look forward to helping you again in the future!