Tyler Humbles

I came to this dealership with every intention of leaving with a new Ram. Tyler was a great salesperson but unfortunately (by no fault of his) we could not get the deal done. However, Jason Nelson the financ with a new Ram. Tyler was a great salesperson but unfortunately (by no fault of his) we could not get the deal done. However, Jason Nelson the finance manager? He is the reason I did not lease or do business with this dealership. He was condescending and aggressive to my brother, fiancé, and I. The numbers I needed to make a deal were just not happening. Everything was going well until I said I found a comparable Ram at another dealership for thousands cheaper and they offered more for my trade (I was not offered what my truck was worth... at all). I told him the only difference between that one and one of the others I was looking at was no sun roof and in a smart-aleck tone said "well what else does it not have that ours does?" From there I continued to negotiate and he came back and said "the best I can do is this dollar amount and I said not good enough. This is where it went south. Jason said "you keep saying make it make sense so I will. You are already paying this much a month, and this much in maintenance, add $5 more a month and you will be in a new car with no negative equity". I would like to know how he came up with me spending that much on maintenance on my vehicle every month, because I can promise you I did not. I told him I wanted to take my truck and leave and he said "well nobody is keeping you here" and I responded that he had my keys for appraisal. Jason again got smart-aleck back to me and said I dont have them, we usually THROW them on the roof of the car. I respectfully asked for my keys which he did go and get. I ultimately took my business to another dealer who got me into a Ram for a much MUCH better price and an easy purchasing experience. My Fiancé also went back to pick her Jeep up the next day as she dropped it off for an oil change and tire rotation and two of her custom tire caps were missing. She talked to the GM and he said purchase them again and he will write her a check. Her family has purchased three different vehicles from here and has had great experiences, which is why I came here. My Fiancé asked if he actually would as her mother was promised two referral bonuses for sales and never got the check. The GM laughed at her. I would take your business elsewhere, where the customer truly comes first and they give you what you trade is actually worth and are not insulted and spoken down to when you do not negotiate or try to get a good deal. Because I can assure you my family and I will never do business here again and will share our experience. More

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I was able to look at the truck I wanted without any delay. Everyone was friendly and considerate. delay. Everyone was friendly and considerate. More

by Shaun J Verified Customer Verified Customer

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The atmosphere was good, made me feel welcome and relaxed while I was looking at a vehicle. while I was looking at a vehicle. More

by bwimsatt1992 Verified Customer Verified Customer

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Had a great experience and would definitely highly recommend JP! He is very responsive and professional! recommend JP! He is very responsive and professional! More

by jbutor Verified Customer Verified Customer

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They could be more timely on the delivery, and it didn't have a full tank. have a full tank. More

by shawnmcd1969 Verified Customer Verified Customer

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Tyler was very helpful and understanding. Great to work with and getting what I wanted Great to work with and getting what I wanted More

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