Tyler Hiatt

Horrible dealership. October 3rd 2024 I bought 2023 F250 Limited with 6.7 diesel. While test driving I noticed AC wasn’t working. Findlay Chrysler stated they were unawar October 3rd 2024 I bought 2023 F250 Limited with 6.7 diesel. While test driving I noticed AC wasn’t working. Findlay Chrysler stated they were unaware of issue but would fix it. Week later it was discovered Brad (mgr) was 100% aware of AC being out. Instead of replacing, they filled unit hoping consumer wouldn’t noticed. Brads version is, he didn’t know AC unit was leaking when he refilled it. This is actually against the law not to mention AC units are sealed units. Freon can’t leak out. If it does, there is a problem. xxxxxxx thing to do to someone buying a 1 year old truck for $90000. 12 hours after buying truck I was going through all the features when it was discovered ALL safety features were in fault mode. Ultimately it was determined by a Ford dealer the frame was extremely bent. Brad at Findlay Chrysler stated the Ford dealer was “lying because they were mad I didn’t buy the truck from them”. Tyler stated “the ford dealer is just lazy and don’t want to work”. Findlay Chrysler stated they wanted to look truck over. Instead of fixing or giving my money back they instead chose to do even worse when their guy connected to the trucks computer system and blocked all faults from reading out on the dash so now nothing will read. No oil change, light out, low fuel, etc.., Findlay Chrysler knew of all these issues yet hid them and sold me the truck. Horrible horrible company. Brad & Tyler are dirty as they get. Brad lied to not only me but the BBB & Attorney Generals office. Feel free to contact me for ALL proof that this is factual information. In the end, Ford Motor Company was set to buy my truck back. However, since my truck was titled in Canada first, then bought by Findlay Chrysler 6 months later they can’t help me. I am in the process of suing Findlay Chrysler for not only energy dollar I spent on my truck $96000+ but also $5000 in car rental, and additional $250000 for the hundreds and hundreds of hours I’ve put into calling, emailing, dropping off, picking up from Ford dealers. More

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Absolutely do not do business with this dealership. I worked out a deal to purchase a truck , went to the bank got a check for it and, confirmed that I was on my way and on my way and they sold the tru I worked out a deal to purchase a truck , went to the bank got a check for it and, confirmed that I was on my way and on my way and they sold the truck out from under me. They completely lead me on. Also I live 3.5 hours away and was already an hour into my trip. The answer I got was sorry its first come first serve. Its completely unacceptable, and the sales manager could have cared less. More

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10/3/24 sold a 2023 F250 Limited 6. 7 Powerstroke with a bent frame. Dealership attempted to also sell with broken AC condenser. I caught issue, dealership lied by stating they were unaw 7 Powerstroke with a bent frame. Dealership attempted to also sell with broken AC condenser. I caught issue, dealership lied by stating they were unaware of issue. Service reports prior to 10/3/24 state AC isn’t working. Instead of replacing, dealership filled with refrigerant in hopes customer wouldn’t catch one selling. Also have proof of frame being bent before purchase yet dealership denies and refuses to take back an $83,000 truck. More

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Bought a 5. 0 mustang GT best experience I’ve ever had took care of every issue not that there were any problems with the car great Facility plan on returning for 0 mustang GT best experience I’ve ever had took care of every issue not that there were any problems with the car great Facility plan on returning for my next vehicle purchase More

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Luke was great to work with and communicated well throughout the entire process. It was truly a quick and easy experience to purchase a car that I love! throughout the entire process. It was truly a quick and easy experience to purchase a car that I love! More

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Great Customer Service! I had a wonderful experience with Vanessa at the Chrysler Dealership! This was my first time purchasing a car from a dealership and I don't think it c I had a wonderful experience with Vanessa at the Chrysler Dealership! This was my first time purchasing a car from a dealership and I don't think it could have gone any smoother. I would definitely recommend this dealership to others looking to invest in a new vehicle. They worked within my price range and went above and beyond to ensure my car was in good condition before sending me off the lot with it. I went to a few other dealerships in the area, but this dealership was one of the best overall! More

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A Dealership that actually cares!! Brittany Jackson!!! Brittany Jackson!!! She never gave up through the entire process! The entire staff at Finley Chrysler Jeep Dodge Ram never gave u Brittany Jackson!!! Brittany Jackson!!! She never gave up through the entire process! The entire staff at Finley Chrysler Jeep Dodge Ram never gave up and did everything in their power to assist me and make the deal work! And what a deal it was! Even sacrificing profits to help me get into the vehicle of my dreams! I cannot explain how grateful I truly a.m. to the entire team! I’m literally going to buy another vehicle there in the next four weeks no BS!!! It’s worth the drive and their inventory is better than any dealers in Columbus, Cincinnati, Dayton or Indy!!! More

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Friendly awesome experience I got to work with Brittany Jackson and she was great! Explained everything to me and never once pressured me for anything! Great experience with her! I got to work with Brittany Jackson and she was great! Explained everything to me and never once pressured me for anything! Great experience with her! More

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Quick and Easy Purchase Overall a very quick and seamless buying experience. Upfront pricing took all of the painful aspects of purchasing a car out of play. Brittany – Overall a very quick and seamless buying experience. Upfront pricing took all of the painful aspects of purchasing a car out of play. Brittany – Great communications throughout the buying process. No pressure to purchase, we owned the decision. Tyler – reviewed purchase and loan paperwork very effectively and efficiently. Quickest-in-and out at pick-up we’ve ever experienced. More

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Great Experience, Great Staff, Great Options, Great Prices Great overall experience. Brianna was wonderful to work with, very informative and helpful. Everyone is always looking for the best deal. We were abl Great overall experience. Brianna was wonderful to work with, very informative and helpful. Everyone is always looking for the best deal. We were able to get the vehicle we wanted for a reasonable price, low interest rate and monthly payment to where we desired. More

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