Tyler Hackney

I’ve consistently had a great experience with this dealership. I live in Western MA, and while they’re not the closest option, I gladly make the extra 30-minute drive because the level of service is w dealership. I live in Western MA, and while they’re not the closest option, I gladly make the extra 30-minute drive because the level of service is worth it. Everything is handled efficiently and professionally, and communication is always clear. Amanda Peck is exceptional—she’s responsive, proactive, and makes sure everything is taken care of quickly and seamlessly. That kind of service is exactly why I continue to come back and recommend them to others. More

by russ.monroe Verified Customer Verified Customer

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Taylor was professional, helpful, and thorough. I really appreciated her follow up. My experience with everyone at the dealership has been exemplary. I really appreciated her follow up. My experience with everyone at the dealership has been exemplary. More

by Nichol Sherry Verified Customer Verified Customer

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Some mix up in the beginning. The issue was resolved. Salesmen kept his word by calling me back with in a hour as promised, once he fix the mix up earlier that day. The issue was resolved. Salesmen kept his word by calling me back with in a hour as promised, once he fix the mix up earlier that day. More

by Glenwoodnelson Verified Customer Verified Customer

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A little miscommunication in negotiation. In the context of required maintenance that we spoke about with the next oil change would be at 21k, I negotiated that as part of the deal. When I as In the context of required maintenance that we spoke about with the next oil change would be at 21k, I negotiated that as part of the deal. When I asked for it in writing, Tyler said it was just an oil change as opposed to the full 21k maintenance. I insisted that if the only maintenance was in 21k, then there was no oil change to speak about. And our discussion was in context to the required maintenance. He then agreed. Taylor gave me lessons on all of the digital aspects of the car. She gets high marks and is invaluable to the dealership. More

by SUSAN36 Verified Customer Verified Customer

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Tyler was very helpful & knowledgeable. Thanks also very helpful in getting me dealer plates while mine were being processed Thanks also very helpful in getting me dealer plates while mine were being processed More

by CRAZYFREDDY01 Verified Customer Verified Customer

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