Tyler Griffith

Both the manager and salesman were pleasant and professional. They met me were I wanted to be and were fair with no pressure felt. I plan on much future business. professional. They met me were I wanted to be and were fair with no pressure felt. I plan on much future business. More

by jrbarnes4 Verified Customer Verified Customer

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Great people talk like they know you all ther lives and take care of car like was there's take care of car like was there's More

by NELSONDODGE06 Verified Customer Verified Customer

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I enjoyed dealing with Victory Honda at Austinburg. Tyler was a great help to me. Tyler was a great help to me. More

by MARCIALESKO Verified Customer Verified Customer

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Courteous. Friendly. Helpful and worked hard to meet my deal very obvious they wanted my business. Friendly. Helpful and worked hard to meet my deal very obvious they wanted my business. More

by BMSORIANO54 Verified Customer Verified Customer

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All the staff at Victory Honda have always gone above and beyond to help their customers. Tyler wanted to make sure the car we were looking at was the right one for our needs. The service department was also beyond to help their customers. Tyler wanted to make sure the car we were looking at was the right one for our needs. The service department was also important in our choice for choosing Victory Honda. More

by RON.KIMMICH Verified Customer Verified Customer

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Kind, courteous people very knowledgeable Focused on getting my problem solved and recall issues taken care of getting my problem solved and recall issues taken care of More

by WILLHRUSKA2 Verified Customer Verified Customer

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Awesome Dealership and personal, if there were 10 stars I’d give 11. I have been looking for an MX-5 for months now, all over the US and found a few in my price range, negotiated and nothing. I finally fou I’d give 11. I have been looking for an MX-5 for months now, all over the US and found a few in my price range, negotiated and nothing. I finally found Victory and they had the car that was perfect, it was out of my budget but I still made my offered and instead of brushing me off like most dealerships Derricka treated me like family and said that she would present the offer and after a long but sweet negotiation I accepted their counter offer. It was fair and better than any other offer I had received to date and they gave me free oil changes and a warranty. It was worth flying in from Chicago to Cleveland where they picked me up. They were great from start to finish. I would highly recommend anyone looking for great cars and customer service to visit Victory. Tnx again Derricka and Tyler for all your time and attention to my hunt of the perfect MX-5 RF More

by CARRILLO11040 Verified Customer Verified Customer

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Everyone there goes above and beyond to make sure the customer is one hundred percent satisfied. This dealership is honest and fair, plus they have a lot of integrity. customer is one hundred percent satisfied. This dealership is honest and fair, plus they have a lot of integrity. More

by STUDIOKEEPER Verified Customer Verified Customer

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Awesome customer service never had any problem been going there for 15 years won't go any where else there for 15 years won't go any where else More

by WHISPER123MA Verified Customer Verified Customer

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Came for a simple brake change which was covered by car doc. Ended up being quoted $1,600 for other random stuff. Said no, just want the brakes for now. Was then quoted over $585 when brake pads and labor doc. Ended up being quoted $1,600 for other random stuff. Said no, just want the brakes for now. Was then quoted over $585 when brake pads and labor should have been covered. Again I declined and just picked my vehicle up without the work being done. Before I could even leave the parking lot, dummy lights lit up the dashboard, though none were on when I had dropped the vehicle off. An alarm was going off every time you give it gas. Making the vehicle undriveable in that condition. Went inside to ask why and was told that's what "would have happen eventually". They knew about the lights and alarm, as they ran it through their car and pulled it forward. I'm guessing they were unhappy that I chose to not fix random things like a clip for the e-brake, which caused me no issues to begin with. Because I purchased the maintenance plan when I bought the vehicle, they were essentially making little money for a brake change as pads and labor were covered. I will never go back there as obviously they do not care about their customers. When I dropped it off in the morning they already making suggestions about things I could have done before even looking at the vehicle. Such as something for $185, another random service for $290. Of course none of this was things that were covered by car doc. I believe because I'm a woman and went alone they thought they could get me to spend unnecessary money. Will never go back there again, even though I still have tons of service that's supposed to be covered by my plan. More

by nicoleconrad2010 Verified Customer Verified Customer

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