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Tyler George
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Tyler George
Service Advisor
Dick’s CJDR of Wilsonville
25600 SW Parkway Center Dr
Wilsonville, OR 97070
26 Reviews
26 Reviews
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26 Reviews of Tyler George
Verified Customer
November 13, 2024
I had to come in twice to get my issue resolved. They was a lack on communication and organization. When I came in, I originally spoke with Tyler George he had zero clue why I was there and told me They was a lack on communication and organization. When I came in, I originally spoke with Tyler George he had zero clue why I was there and told me I couldn’t get helped when I had a text conversation with the store to come in and get a new key. He they told me to wait for the service manager who was clearly busy helping another customer (understandable) but did nothing to reassure me that my issue would get resolved. I was frustrated because my key was broken by the service team and I had to cancel my plans twice to get it fixed. More
by johnsalisbury99
Other Employees Tagged: Eric Austin , The salesman joel who sold me the car gets 5 stars
November 05, 2024
Misrepresentation of service quoted. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. More
by aphilp00
Other Employees Tagged: Steve Ruff, Drew Pierce, Eric Austin, Kylie Lima, Michael Kinney, Kassidy Donado
October 23, 2024
I was initially informed the repair on my vehicle would take "a few days". After an up-sell for additional services that may or may not have been necessary, I was told because the parts were located near e take "a few days". After an up-sell for additional services that may or may not have been necessary, I was told because the parts were located near each other on the vehicle, the additional repair would only add "a few more days". In total, I was told "a few days" on no less than 3 occasions. On each of these occasions, I had to proactively call and request a status update as none was otherwise provided, despite the prolonged timelines. Ultimately, the service on my vehicle took 3 weeks. Upon retrieval of my vehicle, there was no discount, no apology, nor even any recognition that anything atypical had transpired. Further, the passenger side of the vehicle was covered top to bottom with bird xxxxxxxxx. On the drive home, the repaired part began making unusual noises, so I suspect I will have to bring it in for yet another round of repairs. We will be taking all future business elsewhere. More
by scott@dscottwarren.com
October 21, 2024
We were travelling from Canada en route to Mexico and experienced a fuel leak. We contacted 4 different shops, and only Dick’s was able to help. From the moment we first called, we were treated with car experienced a fuel leak. We contacted 4 different shops, and only Dick’s was able to help. From the moment we first called, we were treated with care and a sense of urgency. The whole team was excellent; they fit us into their schedule, diagnosed the problem, ordered the parts and had us back on the road in two days! A huge shout out to Tyler - he was awesome! Thank you so much! More
by shelley
October 11, 2024
Seemed like the crew in the office there was a little cranky in the morning… but when I picked up my pickup the guy that checked me out was👍 good customer service and I really appreciated my rig was was cranky in the morning… but when I picked up my pickup the guy that checked me out was👍 good customer service and I really appreciated my rig was washed. More
by jearhart
October 09, 2024
The dealership was very accommodating but the dealership is too far for me. I would love to have repairs closer to my home. I had to depend on the dealer transport me back and forth. is too far for me. I would love to have repairs closer to my home. I had to depend on the dealer transport me back and forth. More
by ggcatz
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