Tyler Frederick

Tonys business tactics are not above board. Tyler (my sales person) and I were $1,000 apart in the sale price. I had intended on paying cash on the transaction. Then Tony got involved. BIG MIST Tyler (my sales person) and I were $1,000 apart in the sale price. I had intended on paying cash on the transaction. Then Tony got involved. BIG MISTAKE. He claimed if financed the transaction and paid the loan off during the first payment period he would split the difference and save me $500.00. He said he gets a kick back if finance. I agreed to this. ANOTHER BIG MISTAKE. The payoff on the note was to match the agreed upon sales price. Well that wasn’t the case. I ended up paying $1,000.00 over the sales price to satisfy the note. I called him to discuss this issue and his comment was he must have miscalculated the math. I asked what he was going to do about this. He said he is not going to do a thing and hung up on me. Be careful if you finance thru this dealership. Tony is deceitful More

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Everyone is always very kind and prompt with the service. I am updated as repairs or the oil change goes on to know where things are at. I am updated as repairs or the oil change goes on to know where things are at. More

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My salesman Tyler and the mangers there were the best it was my first time financing a car I wasn’t really getting approved by the banks but Tyler and the mangers made it happened for me to get my first car was my first time financing a car I wasn’t really getting approved by the banks but Tyler and the mangers made it happened for me to get my first car More

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Good service and everything to my liking. I had a question about my vehicle and I was given good information. I like staff. I had a question about my vehicle and I was given good information. I like staff. More

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Purchase went so smoothly. Lots of great communication before coming in was so nice. The ENTIRE staff there were incredibly nice and helpful. I've had one oil change so far a Lots of great communication before coming in was so nice. The ENTIRE staff there were incredibly nice and helpful. I've had one oil change so far and the same goes for the service department. Highly recommend! More

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Great dealership and awesome people couldn’t have had a better experience at castle will definitely be back for future business better experience at castle will definitely be back for future business More

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Great dealership really nice people alot of great cars to choose from great service will definitely come shop again choose from great service will definitely come shop again More

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They are very knowledgeable and professional. The salesman Tyler was very good at explaining everything about the vehicle and features. The salesman Tyler was very good at explaining everything about the vehicle and features. More

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Brandon was incredible he made the whole process smooth and easy worked soo hard to get me what I wanted. It was a pleasure to work with him. He made a stressful process much less stressful I think we laug and easy worked soo hard to get me what I wanted. It was a pleasure to work with him. He made a stressful process much less stressful I think we laughed the whole time an amazing guy to work with. Highly recommend you going to castle Chrysler In Chesterton!!!! Thank you again. I love my new car!!!!!! More

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