Tyler Davis
Tyler Davis at Subaru of Utica
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Tyler Davis

Service Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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5.0
95 Reviews

Dealership Experience

2 yrs, 7 mos

Languages Spoken

English English

5.0

95 Reviews

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95 Reviews of Tyler Davis

March 26, 2025

Dealership Rating
Employee Rating

Service desk is always friendly and very helpful. They explain all the work. Never had a problem with who ever helps you ... team is very good. More

by RALORRAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez, Joanne Palmer

Mar 26, 2025

Subaru of Utica responded

Thank you for sharing your positive experience with the team at Subaru of Utica! We're delighted to hear that our service desk has consistently provided friendly and helpful assistance. We appreciate your support and look forward to serving you again in the future!

March 26, 2025

Dealership Rating
Employee Rating

Got me in for an oil change with no appointment. In & out in 1 hour More

by DKUHN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Subaru of Utica responded

Thank you for stopping by! It was a pleasure assisting you with your oil change.

March 22, 2025

Dealership Rating
Employee Rating

Serviced performed to our satisfication. Had an issue with a defective part but was taken care of with a loaner vehicle More

by PARDEEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

Mar 24, 2025

Subaru of Utica responded

Pardeeman, we're glad to hear that our team at Subaru of Utica took care of the issue and provided you with a loaner vehicle. Thank you for your feedback!

March 13, 2025

Dealership Rating
Employee Rating

The service was fine but the numerous reminders were annoying. Getting so many texts was totally not necessary. More

by SECLADY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Subaru of Utica responded

Thank you for your feedback on Subaru of Utica. We apologize if the reminders were overwhelming and appreciate your input as we work to improve our communication process. Your satisfaction is important to us, and we're glad the service met your expectations!

March 12, 2025

Dealership Rating
Employee Rating

Facility is well maintained and employees in the Service Center treat customers with professionalism and respect. It appears that they recognize the “value” of the customer. Work was done in a timely mann More

by DCUMMIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Green

Mar 12, 2025

Subaru of Utica responded

Thank you for sharing your experience with Subaru of Utica! We're delighted to hear that our Service Center team provided professional and respectful service. We appreciate your feedback and look forward to serving you again in the future!

March 02, 2025

Dealership Rating
Employee Rating

Nothing more to say. Vehicle is under warranty. Hope this fixes the issue. Thank you. More

by JIMBOGIG
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

Mar 03, 2025

Subaru of Utica responded

Thank you for choosing Subaru of Utica! Come visit our team again soon!

February 27, 2025

Dealership Rating
Employee Rating

The waiting area was comfortable offering coffee, snacks, magazines to read and a local tv channel to watch. It was not noisy but quiet. And the area was clean. So I didn't mind being there while I waited More

by AREN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

Feb 28, 2025

Subaru of Utica responded

We're delighted to hear that you found the waiting area at Subaru of Utica comfortable and well-equipped during your visit. Thank you for sharing this feedback, and we hope to see you again soon!

February 26, 2025

Dealership Rating
Employee Rating

Tyler is always very helpful, informative and polite. He answered all my questions intelligently and professionally. More

by ROSSIWALCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Subaru of Utica responded

Rossi, thank you for highlighting Tyler's helpfulness and professionalism at Subaru of Utica! We're glad he could assist with all your questions.

February 26, 2025

Dealership Rating
Employee Rating

Tyler is very knowledgeable and always very helpful. He knew exactly what was going on with my car and arranged to have it serviced right away. He kept me informed of its progress and I left knowing my More

by DONANDREWS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Subaru of Utica responded

Thank you for sharing your experience with us at Subaru of Utica! We're glad to hear Tyler provided knowledgeable and helpful service, ensuring your car was well taken care of. Safe travels ahead!

February 22, 2025

Dealership Rating
Employee Rating

I was really impressed with Tyler's professionalism, patience and problem solving ability. He is truly an asset to the service department and I hope he has a long career with Subaru of Utica. Thank you More

by MARYCHEEZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Subaru of Utica responded

Marycheezy, we're delighted to hear that Tyler provided such outstanding service at Subaru of Utica. Your kind words mean a lot to us and we'll be sure to share them with him!

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