Tyler Crenshaw

Tyler was accommodating and helpful throughout the entire process of buying a new car. I am a first time buyer and he explained everything well. process of buying a new car. I am a first time buyer and he explained everything well. More

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Personable, took time to explain everything, knows his product. One stop shopping. Explained warranty, additional products and services. Answered all questions thoroughly. Toured dealership for service, p product. One stop shopping. Explained warranty, additional products and services. Answered all questions thoroughly. Toured dealership for service, parts and warranties. Offered additional options to personalize the vehicle we purchased. More

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I didn’t think dealers still ‘worked’ buyers like this any more ( very 1970’s) but Schomp Subaru absolutely does: their ONLY goal is to move THEIR vehicles off their lot; never loose sight of this becau any more ( very 1970’s) but Schomp Subaru absolutely does: their ONLY goal is to move THEIR vehicles off their lot; never loose sight of this because they won’t. They will use every excuse, apology, promise, delay tactic, every trick, and, yes, every lie ever devised by any car sales staff that has ever sold a vehicle to anyone to upsell you things you don’t want, make you take aftermarket parts, do without things you really want in order to manipulate you into either taking a vehicle off their lot which is not equipped to your specifications ( additional, usually, but sometimes fewer features than you want/need), or accepting a dealer-dealer ‘trade’ even though that ‘trade’ is not equipped as you wish. They will Never, EVER, E-V-E—R find you a vehicle that matches your specifications, even if they find 30 perfect examples , if that deal doesn’t remove a vehicle from their lot. You, the buyer, are an obstacle to be overcome by any all means necessary. More

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I was very surprised to find that there are Dealerships in business today that still ‘work customers over’ 1970’s style. I’m describing my new-car buying experience. It all boils down to one and only one f in business today that still ‘work customers over’ 1970’s style. I’m describing my new-car buying experience. It all boils down to one and only one factor: what will get a vehicle that’s on our lot, off our lot. If you are flexible, you very well might be work something out with them. If you what you want, there’s no hope for you. Any arrangement that (1) does not remove a vehicle from their lot, (2) under the financial terms acceptable to that dealer will never happen. Do NOT for a fraction of a nano second think that just because there are 30 examples of vehicles available on the market that meet your exact specifications and pricing that your dealer will make it available to you if that transaction does not remove a vehicle from their lot AND provide THEM with the acceptable financial benefit. Instead they start working you over: excuses, apologies, delays, lies, addictions/deletions to your specifications including aftermarket equipment, promises. REPEAT. Repeat again and again ( HEAVY EMPHASIS ON ‘EXCUSES’), you cave or ( hopefully) go somewhere else. This was my new car sales experience with Schomp Subaru. Now you know what to expect if you choose to try buying a new car from them. More

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Tyler Crenshaw was the associate at Schomp Subaru who assisted me in the purchase of my vehicle. He was extremely professional, helpful, and attentive from the moment I first expressed interest in purcha assisted me in the purchase of my vehicle. He was extremely professional, helpful, and attentive from the moment I first expressed interest in purchasing my vehicle, and straight through the whole process of completing the purchase. I highly recommend working with him. It was a very smooth process and Tyler was always quick to respond to my questions and respectful of my choices during the purchase. When I was faced with the sudden need of a new vehicle, the thought of buying a car was feeling a little intimidating and stressful, but those concerns quickly vanished after speaking with Tyler and I felt very confident in moving forward with the purchase. Thanks to Tyler and Schomp, the process of purchasing a car no longer feels intimidating. It was a great experience overall! Thanks! More

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