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Tyler Basset
Tyler Basset at Subaru of Utica

Tyler Basset

Service Technician

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
37 Reviews
4.8

37 Reviews

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37 Reviews of Tyler Basset

June 27, 2025

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Employee Rating

Joanne, while under the duress of the pace in Service, exhibited impeccable professionalism. A+++++++ Tech! More

by GREG_AUFFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Palmer

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Jun 27, 2025

Subaru of Utica responded

Thank you for recognizing Joanne's professionalism at Subaru of Utica! We're proud to have her on our team and appreciate your feedback.

June 18, 2025

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Employee Rating

As always, great customer service. The mechanics attention to detail prevented a catastrophic brake failure, so yes - we're very pleased. More

by ANOCIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Joanne Palmer, Nick Orbinati

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Jun 18, 2025

Subaru of Utica responded

It is a delight to hear that our team at Subaru of Utica provided you with excellent customer service and ensured your safety by catching the brake issue. Thank you for trusting us with your vehicle!

June 08, 2025

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Great customer service in every aspect, service or sales. ...very attentive to customers' questions and needs. More

by MADIA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez

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Jun 10, 2025

Subaru of Utica responded

Thank you for highlighting the attentive service at Subaru of Utica! We're happy to know our team met your expectations in both sales and service. We appreciate your support!

April 05, 2025

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As a longtime BMW owner, I wanted to find a car where I could get local servicing. Mike Green sold me the BMWs so it was an easy step to reach out to him. I love my Outback and don’t miss my BMWs at all More

by JSJENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis

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Apr 07, 2025

Subaru of Utica responded

JSJENNY, we're delighted to hear that Mike made your transition from BMWs to a Subaru Outback so seamless here at Subaru of Utica. Enjoy the ride and local servicing!

February 16, 2025

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Service was excellent and they took care of getting me to work and getting my vehicle back to the office. More

by GOODIE109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis , Joshua Kingsley

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Feb 17, 2025

Subaru of Utica responded

We're delighted to hear that the Subaru of Utica team provided excellent service and made your day more convenient. Thank you for sharing this positive feedback!

November 19, 2024

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Dealership is clean and friendly all the time. I did not regret buying my 2 first subaru vehicles there. More

by ALICIA13502
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Joanne Palmer

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Nov 19, 2024

Subaru of Utica responded

Hi Alicia, Thank you for sharing your experience! I'm glad to hear that you've had positive experiences with our dealership and are enjoying your Subarus. If there's anything more I can do to enhance your visits, please feel free to reach out to me directly at ahutchings@carbonecars.com. Thank you, Allen Hutchings Assistant General Manager

October 30, 2024

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My potential work is always explained in detail with upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work! More

by JMICHEL7249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Joanne Palmer, Nick Orbinati, Lee Gold, Carlos Bello, Adam Stockbridge, Matthew Dombrowski , Kenneth Anna

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Oct 31, 2024

Subaru of Utica responded

We love to read reviews like yours. We're glad you had such a positive experience with us. Thank you for choosing Subaru of Utica. If you need anything else at all, you can always call us or stop by. We're here to help!

September 14, 2024

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Employee Rating

Great service and very friendly. Explained everything to me with concern that I was ok with everything More

by M.BELFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Joanne Palmer, Lee Gold, Carlos Bello, Adam Stockbridge, Matthew Dombrowski , Kenneth Anna, Troy Chamberlain, Kasey Eakins

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Sep 16, 2024

Subaru of Utica responded

M.BELFIELD, we're delighted to hear you had a great experience with our team at Subaru of Utica. Thanks for the kind words. Come see us again soon!

August 11, 2024

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Employee Rating

Thankful for all the SUBARU Personnel Usually always ready to help anyone with their Vehicle needs. Want to say thanks to Tyler Davis.. More

by CJB4911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2024

Subaru of Utica responded

We appreciate your kind words about Tyler and the team at Subaru of Utica! We're always here to help with any vehicle needs you may have. Thanks for choosing us and see you next time!

July 25, 2024

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Employee Rating

Tyler is the best! Always friendly and attentive to all my needs. He is customer service at its best. More

by JPITALI97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 26, 2024

Subaru of Utica responded

We're glad to hear that Tyler provided such excellent service at Subaru of Utica! He is a wonderful member of our team, and it makes us proud when he receives glowing reviews like yours. If you ever need assistance down the road, please don't hesitate to reach out. We're here to help!

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