Tyana Roberson

Not a happy and satisfied customer. The dealership have construction going on and still open for customer maintenance, so you would think they would have ample accommodation for their The dealership have construction going on and still open for customer maintenance, so you would think they would have ample accommodation for their customers to wait while having g their vehicle serviced, but it doesn't seem that they put much effort into accommodating their customers, having to wait outside with the noise of the construction going on. My appointment was at 9:30, I got there early in hope that my vehicle will be serviced on time and I'll be on my way before the rush hour. I waited one and a half hours while my vehicle just sat in the parking are before approaching the customer service staff to find out what's going on, she was on her cell phone. She then had to look up my warranty to see if the parts were covered and if the maintenance department had the parts, then she had to send an email to the warranty office to see if the parts were covered, and so the waiting continues. All of this could have been done while I was waiting for an hour and a half, but it took me to approach the customer service staff to find out what's going on before she actually do anything. Now it will take another two hours for them to service my vehicle which will be 4 1/2 from my appointment time. Kia has to do better in management their staff and ensuring they take care of the customers in a prompt manner and not be on their phones. Management, check on your staff or you will have a lot of unsatisfied customers More

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Top notch sales department, Jimmy listened to what I wanted in a vehicle and made it happen with no fuss. wanted in a vehicle and made it happen with no fuss. More

by pneug@aol.com Verified Customer Verified Customer

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They were amazing to work with! The service is always great and friendly. I have never had a bad experience here. The service is always great and friendly. I have never had a bad experience here. More

by elisabeth.hill Verified Customer Verified Customer

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Malcom is truly one of a kind. Honest, Efficient, enjoyable to speak with about any topic, and a true salesman. I drove from Charleston, SC to Savannah, GA to purchase my car. That Honest, Efficient, enjoyable to speak with about any topic, and a true salesman. I drove from Charleston, SC to Savannah, GA to purchase my car. That should say it all. It is not about the dealership itself, it is about who you speak with when they answer the phone to make the sale. Best dealership yet and this is my 3rd Subaru over the last 13 years. Worth every mile, penny and just overall satisfaction! A 100-erfect sell if you could rate it that high More

by mloukrezis Verified Customer Verified Customer

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Everyone was extremely helpful. I bought a car with Jimmy’s assistance and he couldn’t have been more helpful. I needed to have a tow hitch installed and the service department with I bought a car with Jimmy’s assistance and he couldn’t have been more helpful. I needed to have a tow hitch installed and the service department with the assistance of Dianna was perfect. Thank you so much for taking the extra steps to make this experience so enjoyable. More

by bsnichols Verified Customer Verified Customer

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