Twee Hayes
Twee Hayes at Capistrano Valley Toyota
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Twee Hayes

Client Retention Manager

Capistrano Valley Toyota

33395 Camino Capistrano
San Juan Capistrano, CA 92675

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4.9
19 Reviews

I have been in the automotive business for 25 years. I treat everyone with respect and deliver an experience customers deserve. A hassle free, transparent and easy process. I live locally and it is with great honor that I get to be of service to my community.

Dealership Experience

7 mos

Industry Experience

26 yrs, 5 mos

Specialties & Trainings

Client Retention/Internet Sales

4.9

19 Reviews

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19 Reviews of Twee Hayes

November 20, 2024

Dealership Rating
Employee Rating

Twee was absolutely amazing! Seamless purchase and she provides customer service like no other! Thank you Twee, I am so happy you are a part of the Toyota family, I look forward More

by Jenniferlasterlbc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Capistrano Valley Toyota responded

Jennifer, thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Twee. Our team strives for excellence, and it’s great to know we’ve hit the mark. We look forward to assisting you with future purchases! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 27, 2024

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Capistrano Valley Toyota is the best Toyota dealership that I have visited in my life. The process was fantastically fast. There are no markups, and I have purchased exactly what I wanted. I am really hap More

by Constantine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Capistrano Valley Toyota responded

Thank you, Constantine! We're thrilled to hear you had such a fantastic experience at Capistrano Valley Toyota. Our team works hard to ensure a smooth process, and it's great to know you got exactly what you wanted. We appreciate your kind words! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 18, 2024

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My salesperson was absolutely amazing she was so knowledgeable, helpful and made this experience everything a car buying experience should be. I would definitely recommend her. Her service was one o More

by ilenequiroz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hans Ham

Oct 18, 2024

Capistrano Valley Toyota responded

Thank you for your wonderful rating, Ilene! It's great to hear our team went above and beyond to ensure you left with a smile. Congratulations on your purchase and welcome to the Capistrano Valley Toyota family! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 16, 2024

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This is a great dealer ship it’s local and the employees are really kind and thorough. All thought I went back and needed some clarification Austin was super helpful in explaining what all the small print m More

by KyleLevens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Norton

Oct 17, 2024

Capistrano Valley Toyota responded

Thanks for your feedback, Kyle! We're glad to hear you had a positive experience with our team, especially Austin. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, we’re here to help! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 22, 2024

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I am Toyota customer for around 4 years but this year due to increase of market price I decided to get another car with cheaper price but Twee and Cameron do the best to keep me the Toyota customer with unbe More

by Hamid
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Harlin, Robin Moses

Sep 23, 2024

Capistrano Valley Toyota responded

Hamid, thank you for your fantastic review! We’re thrilled to hear that Twee and Cameron were able to assist you in staying with Toyota. Your recommendation means a lot to us, and we're glad you had a positive experience with us. We appreciate your loyalty! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 14, 2024

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Wonderful experience getting the exact truck I was looking for. Twee was great to work with, and the entire team made me feel like family. More

by mrbojones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you found the perfect truck and had such a great experience with Twee and the team. We aim to make everyone feel at home, and it’s wonderful to know we succeeded with you! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 10, 2024

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For the first time ever had a wonderful experience buying a new car. Bradley was off work the day we picked up our new car but Twee was very helpful and showed us how to use all the beautiful features. More

by Marilyn6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bradley Merda

Sep 11, 2024

Capistrano Valley Toyota responded

We're thrilled to hear you had such a wonderful experience buying your new car! It's great that Twee could assist you with all the features. Enjoy your new ride, and thank you for sharing your positive feedback! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 08, 2024

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This process of our latest lease (6th) Prius, was the easiest ever. I would recommend Twee. More

by Crowlfamilylb
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 09, 2024

Capistrano Valley Toyota responded

Thank you! We're thrilled to hear that your leasing experience was smooth and enjoyable. Your recommendation means a lot to us. We look forward to helping you with your next lease! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 07, 2024

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Employee Rating

Twee was very helpful in selecting my car and answering all my email and text messaging. More

by GDMeyer0
Recommend Dealer
Yes
Sep 09, 2024

Capistrano Valley Toyota responded

Thanks for your fantastic review! We're thrilled to hear that Twee made your car selection process smooth and responsive. Your satisfaction means a lot to us, and we’re here to help whenever you need! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 05, 2024

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Employee Rating

I needed to get a new car quickly and Twee made the whole process easy and pleasant. More

by bbaldwin10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Thomas, Hans Ham

Sep 06, 2024

Capistrano Valley Toyota responded

We're thrilled to hear that Twee made your car-buying experience smooth and enjoyable. Your satisfaction is our priority, and we appreciate your feedback! Enjoy your new ride! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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