Tunya Johnson

We custom ordered a grey Maverick XLT turbo boost and waited 3 months for it (since Feb). My partner’s name is on the order form and the manager’s signature is on it. We put down 500 dollars on it. On th waited 3 months for it (since Feb). My partner’s name is on the order form and the manager’s signature is on it. We put down 500 dollars on it. On the day Ford emailed us the car is on the lot, we called and the dealer sold it to someone else because they can overcharge it for an extra 5k. This is shady as it get. We called Ford but unfortunately they cannot do anything to reprimand the wrong doing. They were super nice to us—just to used our money to get extra allocation on vehicles. As soon as the vehicle is there—when we called the dealership and talked to Brian the manager—he went cold and start gaslighting and blaming us. Our family has been buying Ford for the last 30 yrs—from the 80s to now for 10+ vehicles. We are done with Ford until they fix this and go hard on dealerships for using people like this. More

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