Tucker Norris | Page 3

Fantastic day! New car! Great salesperson! All ready to roll!! ❤️👍 Michael gives a wonderful tutorial on how to drive a brand new Rav 4! New car! Great salesperson! All ready to roll!! ❤️👍 Michael gives a wonderful tutorial on how to drive a brand new Rav 4! More

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Corey was very helpful and explained everything in great detail. I was impressed with his knowledge. detail. I was impressed with his knowledge. More

by LLAMB2 Verified Customer Verified Customer

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Tucker and Richard made the transaction smooth and fast. Will buy my next Toyota from them! Will buy my next Toyota from them! More

by RJ Verified Customer Verified Customer

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Courteous and professional. Knowledgeable and took my concerns as their own. Never take my vehicle anywhere else. Knowledgeable and took my concerns as their own. Never take my vehicle anywhere else. More

by AWAITS650 Verified Customer Verified Customer

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I usually get in right away & they always keep me updated on the progress. Friendly staff and very knowledgeable. on the progress. Friendly staff and very knowledgeable. More

by Joydecker1 Verified Customer Verified Customer

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Great, prompt service. I was kept informed throughout the process. Thanks for always being available when needed. I was kept informed throughout the process. Thanks for always being available when needed. More

by sandinorris138 Verified Customer Verified Customer

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Good good good good good good good good good good good good good good good good good good good More

by HAYDEN.C.SHROUDS Verified Customer Verified Customer

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Where do I start? TL;DR version, the quintessentially bad used car experience you've come to expect, exacerbated by the Southern good 'ol boy schtick. Would I buy anot TL;DR version, the quintessentially bad used car experience you've come to expect, exacerbated by the Southern good 'ol boy schtick. Would I buy another car there? He|| NO. I'm in the process of documenting this experience in detail for public consumption on a website, but I'll summarize here. They wasted my time repeatedly, and they didn't do what they said they would when they said they would do it. You know when you are buying a used car, it's a used car. However, I pointed out several issues with the car within 5 minutes of seeing it. Body work problems, interior problems, mechanical problems. Not much of this was disputed, but they said they would fix it, repeatedly, and even got it in writing. I even let them give a sucker trade-in value on a near pristine Corvette thinking they would hold up their end. Sucker-me. I made multiple (5) 80 mile round trips to the dealership in a week, giving them ample opportunities to fix it, and they didn't do it. As soon as they got my check, everyone disappeared and started acting like they had no idea what the problems were that they were supposed to fix. There is no sin greater, no trespass more He||-worthy than wasting my time, and they did it repeatedly. One of the biggest issues I had was that there was a horrible vibration in the steering wheel that was clearly an alignment & balance problem. I asked repeatedly about getting this fixed, and it went nowhere. The CarFax report they gave me indicated they had serviced the vehicle and done an alignment/balance and replaced two tires. Well, after getting nowhere with them, I took it to Firestone to have the alignment and balance checked, and either they didn't do an alignment, or the guy that did it was drunk. The right front wheel caster was out 6 full degrees, and toe, caster, and steer ahead were also out on BOTH wheels. The tires couldn't be road force balanced, I had to buy 4 new ones, all told $1600. They also let the car leave the dealership with a MAJOR recall issue not addressed that they KNEW about, that could result in engine cutoff at highway speeds. So, I highly recommend nobody trust anything they say or do with vehicle service. And to any of the dealership employees reading this, DON'T BOTHER CONTACTING ME, I'm so angry, I honestly cannot guarantee safe behavior around you. I hope they enjoy whatever money they made, because they made an enemy for life, and I have a memory long as train smoke. More

by Mike De Arman Verified Customer Verified Customer

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Came in for some new tires and an alignment was out within the next hour! I always get my car serviced here and they always do a great job! within the next hour! I always get my car serviced here and they always do a great job! More

by KSOBALVARRO Verified Customer Verified Customer

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Everyone there is very friendly and professional, the process of getting the vehicle was also fast and easy. process of getting the vehicle was also fast and easy. More

by HOOPERCASEY13 Verified Customer Verified Customer

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