Trudour Brown

Everyone was friendly, knowledgeable, and willing to help in whatever way necessary for us to have an amazing experience and get the right car for the right price. Outstanding team and outstanding culture. in whatever way necessary for us to have an amazing experience and get the right car for the right price. Outstanding team and outstanding culture. More

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Great customer service is a priority here; succinct communications and customer focused by all team members. Highly recommend this dealership- great experience from start to finish! communications and customer focused by all team members. Highly recommend this dealership- great experience from start to finish! More

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Very professional and courteous. Greatly appreciated not being put through the usual upsell process; they made things as simple as possible in spite of an Internet outage. Greatly appreciated not being put through the usual upsell process; they made things as simple as possible in spite of an Internet outage. More

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May Farris and the Catonsville team provided a top-notch buying experience. They were knowledgeable, responsive, and got me in a new car in one afternoon. Great shopping experience, and it's a pleasure doin buying experience. They were knowledgeable, responsive, and got me in a new car in one afternoon. Great shopping experience, and it's a pleasure doing business with May! More

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Sales representatives are knowledgeable about their products. They are pleasant, patient and helpful to the customers. You receive prompt service when you go to this dealership. products. They are pleasant, patient and helpful to the customers. You receive prompt service when you go to this dealership. More

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I had the best experience with Heritage Subaru in Catonsville. May Farris and the rest of the team were very professional. Catonsville. May Farris and the rest of the team were very professional. More

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Mary Farris-Coaxum and the entire staff was absolutely AMAZING!! From start to finish and the purchase of our brand new 2025 Subaru Outback Onyx Edition couldn’t have went any smoother. It was well worth AMAZING!! From start to finish and the purchase of our brand new 2025 Subaru Outback Onyx Edition couldn’t have went any smoother. It was well worth the trip across town to purchase our new car. Mary and the sales team go above and beyond to make sure you leave with the vehicle of your choosing. I stated “You guys must have Magic Wands back there, because some of the things you guys have done only a magician could pull off.” More

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Pretty easy experience. I already knew what vehicle i wanted. Communicatuon was pretty good. Was worried that the car was sold becuase it was removed from the online ad but I already knew what vehicle i wanted. Communicatuon was pretty good. Was worried that the car was sold becuase it was removed from the online ad but was readvertise a day later. Salesman contacted me and ensured the car was still available so our almost 2 hour drive was worth it. The deal really came down to presentation and what really pushed me to making the purchase was the 12 month warranty. More

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