Troy Ross
Troy Ross at Clay Cooley Mitsubishi

Troy Ross

Sales Consultant

Clay Cooley Mitsubishi

1500 Interstate 20 Frontage Rd
Arlington, TX 76018

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4.2
15 Reviews
4.2

15 Reviews

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15 Reviews of Troy Ross

October 21, 2025

Dealership Rating
Employee Rating

Internet pricing a bit misleading. they claim no dealer add ons ever, when in fact the sales price was higher due to included family guarantee policy. The final selling price however, More

by mbjk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance Dept.- Daniel Cruz -- Five Stars.

September 29, 2025

Dealership Rating
Employee Rating

When I came to buy my car, I wasn’t fully confident about the process. Troy stood out with his excellent service, honesty, and transparency. He took the time to answer all of my questions and made sure I fel More

by vitorinomichelle85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Patel

Oct 03, 2025

Clay Cooley Mitsubishi responded

Thank you for choosing us for your car purchase, we are so glad you had an amazing experience with Troy! Our team strives to provide excellent service and transparency to all our customers. It's great to hear that your vehicle is running perfectly and we hope to see you again in the future for all your car needs. Thanks for the 5-star review!

September 14, 2025

Dealership Rating
Employee Rating

I didn’t buy a car here so stop asking me about my experience because I will put negative review More

by ruby_reyna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

July 19, 2025

Dealership Rating
Employee Rating

Ky was great! The management team and Ky did everything to get me into my new vehicle. I am so happy with it and highly recommend them. More

by aishah.calloway11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 22, 2025

Clay Cooley Mitsubishi responded

Hello Aishah, thank you for taking the time to write our sales team a 5-star review, we're glad to hear that the team was able to assist you in getting a new vehicle, we appreciate the recommendations and look forward to you visiting our service team in the near future for your vehicle services...

July 14, 2025

Dealership Rating
Employee Rating

They make me have trouble with the second key of my truck I have to called them many times to get it, very bad experience with them. More

by elyvr77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rodney koon

Jul 16, 2025

Clay Cooley Mitsubishi responded

We are sorry for the inconvenience, please contact our service department for further assistance regarding your second key...

July 06, 2025

Dealership Rating
Employee Rating

It was great. They had great workers great cars. We liked all the help the we received More

by HSALCIDO2525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 10, 2025

Clay Cooley Mitsubishi responded

We appreciate the 5-star review, we're glad that you liked all the great help you received...

July 05, 2025

Dealership Rating
Employee Rating

Clay Cooley was great got and good deal and everyone was very friendly Troy was a superstar More

by mrslick45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney koon

Jul 06, 2025

Clay Cooley Mitsubishi responded

Thank you Mr. Slick45, it's great to see you were able to get a good deal, we appreciate the 5-star review for Troy and our sales team...

April 30, 2025

Dealership Rating
Employee Rating

Had very easy process and Troy was very helpful with getting me into a vehicle. More

by meishabrown.sl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2025

Clay Cooley Mitsubishi responded

Hello Meisha, it's great to here that Troy and our sales team was able to assist you in getting in a new vehicle, we try to make every customer experience as easy as possible, we appreciate the review and look forward to seeing you back for the first service...

April 30, 2025

Dealership Rating
Employee Rating

This was the worst experience I have ever had in working with a car dealership. They claimed one price, but continued to bring me a price that was much higher during the buying experience. A month after pur More

by marshallgarrett47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 02, 2025

Clay Cooley Mitsubishi responded

Hello Marshall, thank you for the review regarding your experience, we will look further into this issue and contact you for further information, we do apologize for any inconvenience...

April 25, 2025

Dealership Rating
Employee Rating

Hassle free, cordial and fast pace deal done. Everyone was forthcoming and very friendly environment. More

by sajidjaafry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Runnels, Armani Urena

Apr 28, 2025

Clay Cooley Mitsubishi responded

Hello Sajid, thank you for taking the time to write our sales team a 5-star review and we appreciate the opportunity to assist you in your vehicle purchase...

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