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Troy Reese
Troy Reese at Austin Ford Chrysler
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Troy Reese

Senior Sales Consultant

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.7
23 Reviews

Dealership Experience

1 yr, 8 mos

4.7

23 Reviews

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23 Reviews of Troy Reese

November 12, 2024

Dealership Rating
Employee Rating

Great service Angie was wonderful and informative New digs were an added bonus will definitely go back More

by t_stencel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Randi Tuma, Jonathan Nissly, Lindsey Chapek

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Nov 12, 2024

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Angie here at Austin Ford Chrysler.

October 26, 2024

Dealership Rating
Employee Rating

They are efficient for getting customers in and out with great work they will stand behind. More

by SJS90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Chapek

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Oct 27, 2024

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

September 27, 2024

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Employee Rating

They are very friendly very fast you get in and out of there in a big hurry and they explain everything very good More

by mfasbender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Randi Tuma, Jonathan Nissly, Lindsey Chapek

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Sep 27, 2024

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

September 27, 2024

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Employee Rating

Didnt get the recall done. Had the Jeep 5 hours and did an oil change. Have to schedule another appointment for the recall. More

by gatorklug54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Randi Tuma, Jonathan Nissly, Lindsey Chapek , Brad Hilton. I didnt work with any of these people that I know of.

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Sep 28, 2024

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 19, 2024

Dealership Rating
Employee Rating

They did what they said they would do and Lindsey was very pleasant to work with More

by bawd50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Lindsey Chapek

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Sep 19, 2024

Austin Ford Chrysler responded

Thank you so much for choosing Austin Ford Chrysler! Please let us know if we can be of any more assistance.

September 17, 2024

Dealership Rating
Employee Rating

Very pleased with my purchase. Staff was very easy to work with and did a great job communicating. More

by dillon_denisen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Lindsey Chapek

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Sep 17, 2024

Austin Ford Chrysler responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future.

September 12, 2024

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Employee Rating

Very pleased that I get my vehicle picked up and brought back when finished. Great service and reasonably priced. More

by emeraldhopes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Jonathan Nissly, Lindsey Chapek , Michelle in Service

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Sep 13, 2024

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

September 11, 2024

Dealership Rating
Employee Rating

Quick service,nice folks,would recommend to others. Kept me informed,in and out service More

by wrang5859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Randi Tuma, Jonathan Nissly, Lindsey Chapek

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Sep 12, 2024

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

September 02, 2024

Dealership Rating
Employee Rating

He was very professional. And, did an excellent job. We appreciated the fact that the service could be done at our home. More

by lbolin47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Lindsey Chapek

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Sep 03, 2024

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford Chrysler to be a positive one. Please don't hesitate to reach out if you need anything else.

August 17, 2024

Dealership Rating
Employee Rating

Lindsey Chapek was very kind, personable, and friendly to us. She was referred to us from a friend. Rochester, MN, Ford were not very friendly when looking at the 2024 Ford Escape ST-Line there. Lindsey C More

by lrohde62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Randi Tuma, Jonathan Nissly, Lindsey Chapek , Chris DeLuna Jr.

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Aug 18, 2024

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Lindsey to be a positive one. Please don't hesitate to reach out if you need anything else.

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