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Troy Pais
Troy Pais at Mercedes-Benz of Morristown

Troy Pais

Service Advisor

Mercedes-Benz of Morristown

34 Ridgedale Ave
Morristown, NJ 07962

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Troy Pais

September 13, 2025

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Despite not purchasing my vehicle from this dealership, my service rep Willie is always professional while being both friendly and very helpful. My overall experience with this dealership brings me back to More

by MoniqueRedman
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Recommend Dealer
Yes

Other Employees Tagged: Willie Caldwell III

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September 05, 2025

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Best in NJ,eddy is the best adviser,always serves me on best way. I love him More

by Zeng.wang1
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Recommend Dealer
Yes

Other Employees Tagged: Willie Caldwell III , Ed salwan

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September 03, 2025

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My service manager Troy Pais always goes above & beyond to provide the best service to his client, me. More

by Cargal
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Recommend Dealer
Yes

Other Employees Tagged: Willie Caldwell III

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August 23, 2025

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The service advisor took great care of me. Excellent experience—definitely a 5-star service! More

by Md 77
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Recommend Dealer
Yes

Other Employees Tagged: Willie Caldwell III

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July 26, 2025

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I just love this store. They uphold everything I expect from MB, respect quality and concern of my needs. More

by A
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Yes
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July 08, 2025

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I brought my vehicle for scheduled service and some extra maintenance. The entire service was done on time and was excellent! More

by Customer
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Yes
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June 18, 2025

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Troy and Ben got me in and out with express service. They were both very professional and did an excellent job. I am always a happy customer when working with Troy and team. Thanks More

by ssavitt
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Recommend Dealer
Yes
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Jun 20, 2025

Mercedes-Benz of Morristown responded

Thank you for your kind review and for choosing Mercedes Benz of Morristown. We are so glad to hear that Troy and Ben provided you with professional and efficient express service. It is great to know they did an excellent job and that you are always a happy customer when working with Troy and the team. Your continued support means a great deal to us and we look forward to seeing you again soon.

May 15, 2025

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Dropped off my in the night drop and the dealer called me one minute after opening to confirm the work. Car was ready in a few hours and spotlessly clean! More

by charlesalawson
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Recommend Dealer
Yes
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May 21, 2025

Mercedes-Benz of Morristown responded

Thank you for the great review! We’re so glad to hear that your experience with Mercedes-Benz of Morristown was smooth and efficient from start to finish. It’s great to know that after using our night drop, you received a call just one minute after opening to confirm the work—our team prides itself on prompt and professional communication. We’re also happy your car was ready in just a few hours and returned spotlessly clean. That’s the level of service and attention to detail we aim to provide every time. Thank you for choosing Mercedes-Benz of Morristown!

April 29, 2025

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My service advisor Troy Pais did it again Professional answer all my questions and took care of everything! More

by marisolgrobert
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Yes
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May 21, 2025

Mercedes-Benz of Morristown responded

Thank you for the great feedback! We're thrilled to hear that your service advisor, Troy Pais, did it again—delivering the high level of care and professionalism you’ve come to expect. It’s wonderful to know he was able to answer all your questions and take care of everything. At Mercedes-Benz of Morristown, we take pride in providing exceptional service every time, and Troy is a great example of that commitment. We truly appreciate your continued trust and look forward to your next visit!

February 25, 2025

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Troy at Morristown is fantastic His Service went above and beyond my expectations. Thank you More

by Familyrentas
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Recommend Dealer
Yes
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Mar 17, 2025

Mercedes-Benz of Morristown responded

We truly appreciate your kind words and are delighted to hear that Troy at Mercedes-Benz of Morristown provided fantastic service that went above and beyond your expectations! Delivering exceptional customer care is our priority, and we’re thrilled that Troy made such a positive impact on your experience. Thank you for choosing Mercedes-Benz of Morristown! If there’s anything we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

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