Troy Lafferty

I purchased a 2019 Ford Explorer in January for $35,000 we drove it off the lot that night with an error on the dash stating the tires were low we went back in and told the salesman and he said to call in we drove it off the lot that night with an error on the dash stating the tires were low we went back in and told the salesman and he said to call in the morning and he would have it taken care of we called we were unable to get a hold of him I took it in for service and they told me that the three tires were leaking and they were not covered therefore I would be charged $140 to have these repaired I feel they should be inspecting the vehicles prior to sending customers home with an adequate tires I will never purchase another vehicle at this dealership and will not recommend also was told this vehicle had a DVD player in it however it did not come with a remote and they refused to rectify the situation however they advertised as though it came with a working DVD player I called multiple times was never given a callback and no one was able to help me very disappointed will not return More

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We started the process via emails with Troy. He was very helpful , courteous and prompt. We originally scheduled an appointment to view and test drive our Compass a few days earlier but were unexpectedly de helpful , courteous and prompt. We originally scheduled an appointment to view and test drive our Compass a few days earlier but were unexpectedly delayed. Troy was very flexible and was able to reschedule to meet our needs. The car was waiting for us when we arrived and the whole process took less than two hours to complete! Troy was awesome as was everyone we encountered. More

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Everyone seemed to be very sincere and honest regarding customer service. Our car was not physically at the dealership when we arrived but the were able to get it from their other dealership within minutes customer service. Our car was not physically at the dealership when we arrived but the were able to get it from their other dealership within minutes. More

by Krowlands Verified Customer Verified Customer

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They were very easy to deal with. Great experience from the test drive through to the final paperwork the test drive through to the final paperwork More

by Bryan.Minder Verified Customer Verified Customer

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It was great. Don’t force me to type 15 words bbbbbbnnbn bbbbbbnnbjj vvghhjj dghjkh bbbbbbnnbjj vvghhjj dghjkh More

by MISHY619 Verified Customer Verified Customer

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Our salesman was phenomenal as was the finance manager. We were able to put the entire transaction together in very short order. No time was wasted!! We were able to put the entire transaction together in very short order. No time was wasted!! More

by MICHELLE.SENTNER Verified Customer Verified Customer

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Great people. Loved how easy it was to set up financing and they got me the best interest rate! Troy was so nice and great with helping us. and they got me the best interest rate! Troy was so nice and great with helping us. More

by Seddy73 Verified Customer Verified Customer

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The employees were super nice and very helpful. They were able to get us in and out in a good amount of time as well. I recommend this dealership. able to get us in and out in a good amount of time as well. I recommend this dealership. More

by HAILEY.HIESTER Verified Customer Verified Customer

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Friendly people, no pressure to buy. Very accommodating to any concern we had. Would of liked to get a little more out of trade in vehicle, especially after seeing asking price of 7000 more than i was give to any concern we had. Would of liked to get a little more out of trade in vehicle, especially after seeing asking price of 7000 more than i was given More

by bfunktwo Verified Customer Verified Customer

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We came looking for a truck. Due to the economy I understand there is not much wiggle room in price therefore it didn’t work out. Ed brought leasing to our attention and went above and beyond to make understand there is not much wiggle room in price therefore it didn’t work out. Ed brought leasing to our attention and went above and beyond to make it happen. More

by kgilpin Verified Customer Verified Customer

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