Troy Kennedy

Zeigler Ford Lincoln responded

Thank you so much for the kind words. We’re really glad to hear you had a professional and excellent experience with us. Troy truly is one of the coolest cats around, and we’ll definitely make sure your message gets passed along to him. We’ll also be sure to let the “Lions fan guy,” Brian, know that he helped make the experience a perfect one for you. We sincerely appreciate you choosing us and are very thankful for the opportunity to assist you. If you ever need anything down the road, please don’t hesitate to reach out. -Zeigler Ford Lincoln Elkhart

Zeigler Ford Lincoln responded

Thank you so much, Tracy! We truly appreciate you trusting Zeigler Ford Lincoln of Elkhart with your vehicle purchase. We’re glad to hear Troy, Brian, our managers, and the service team all helped make your experience stress free and enjoyable. That’s exactly the kind of teamwork and customer care we strive for every day. We’re always happy to see you when you stop in, and we hope you’re loving your new car!

Zeigler Ford Lincoln responded

Thank you for sharing your experience with Troy and our team. We’re glad he was able to help you find the right vehicle for your company and make the financing process smooth and efficient. It’s especially meaningful to hear that you’ve trusted Troy with your personal vehicle purchase in the past as well. We truly appreciate your continued business and look forward to helping you again in the future.

Zeigler Ford Lincoln responded

Thank you for the great feedback. We are happy to hear that Troy and Shaun made your experience pleasant, efficient, and helpful. Getting you into your new vehicle quickly and smoothly is always our goal. We appreciate your business and look forward to assisting you again in the future.

Zeigler Ford Lincoln responded

Thank you so much for sharing this incredible feedback! We’re thrilled to hear that Troy made the entire experience smooth, informative, and stress-free. He takes great pride in helping customers understand every step of the process, and we’re glad his guidance made your trade-in and purchase easier than expected. Congratulations on your 2023 Ford Explorer! We truly appreciate your recommendation and your trust in our team here at Zeigler Ford. If you ever need anything down the road, we’re always here to help.

Zeigler Ford Lincoln responded

Thank you for the great feedback! We’re glad to hear we had the exact truck you were looking for and that Troy was able to help you get a great deal. He takes a lot of pride in making sure customers drive away happy. We truly appreciate your recommendation and your trust in our team at Zeigler. Enjoy the new truck and please let us know if there’s anything we can help with down the road!

Zeigler Ford Lincoln responded

Thank you so much for your continued trust in us and for taking the time to share this feedback. We’re grateful for loyal customers like you. Troy is truly one of the best, and we’re glad to hear he continues to make the process smooth, patient, and stress-free each time you visit. We also appreciate your kind words about our Zeigler team. Your recommendation means a lot and we’re always here whenever you need anything. Enjoy the ride and thank you again for choosing Zeigler!

Zeigler Ford Lincoln responded

Thank you for sharing your feedback, and we truly appreciate your loyalty over the past several decades. We completely understand how disappointing and frustrating this experience must have been for you, especially after being excited about the Bronco Sport. Our team worked hard to explore every possible option to make the deal work, but unfortunately some factors outside of our control prevented us from securing a final approval. We never want a customer to feel strung along, and we’re genuinely sorry for how the situation made you feel. That is not the experience we want anyone to have at our store. We’re glad to hear you were ultimately able to get into a reliable vehicle. Whether someone purchases from us or another dealership, our goal is always to see them in a safe, dependable car that fits their needs. Your long-term business means a great deal to us, and we hope that once things settle, you’ll see this was an isolated situation and not reflective of the care we’ve always tried to provide. If you’re open to it in the future, we’d appreciate the opportunity to earn your trust back. If not, we truly wish you the very best moving forward. Thank you again for taking the time to share your experience.

Zeigler Ford Lincoln responded

Thank you so much for the kind words! We’re really glad to hear you had an easy, no-pressure experience and that our team was able to go the extra mile to find exactly what you wanted. It means a lot that you chose to work with us, and we truly appreciate your trust. Enjoy your new vehicle, and don’t hesitate to reach out if there’s ever anything we can do to help in the future! -Zeigler Ford Lincoln of Elkhart

Zeigler Ford Lincoln responded

We can’t thank you enough for your continued trust and loyalty! Hearing that you always choose Zeigler means the world to us. We’ll be sure to pass along your shoutout to Troy, Brian, and Mitch they’ll be thrilled to know they’ve made such a great impression time and again. We truly appreciate you and look forward to helping with your next vehicle when the time comes! Best regards, The Zeigler Ford Lincoln of Elkhart Team