Troy Kennedy
Troy Kennedy at Zeigler Ford Lincoln

Troy Kennedy

Sales Professional/Asst. New Car Mgr

Zeigler Ford Lincoln

2525 Bypass Road
Elkhart, IN 46514

Contact Me
4.9
69 Reviews

Born and raised in the Southwestern Michigan area. I am a huge Michigan Football fan, but I love sports in general. Honestly, I spend most of my down time being a homebody, but I enjoy attending my boys’ school activities and sporting events. I’m pretty easy-going and always willing to help when I am able to.

Dealership Experience

14 yrs, 3 mos

Industry Experience

14 yrs, 3 mos

Specialties & Trainings

Member of Auto Group’s CTF

Ford/Lincoln Certified

View more specialties & trainings
4.9

69 Reviews

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69 Reviews of Troy Kennedy

December 17, 2025

Dealership Rating
Employee Rating

Troy and Shaun were great to work with! Very pleasant and helpful. Got me in and out in my new vehicle very quickly! More

by ccjl0201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Dennin

Dec 17, 2025

Zeigler Ford Lincoln responded

Thank you for the great feedback. We are happy to hear that Troy and Shaun made your experience pleasant, efficient, and helpful. Getting you into your new vehicle quickly and smoothly is always our goal. We appreciate your business and look forward to assisting you again in the future.

December 04, 2025

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Troy was absolutely fantastic to work with. He listened and answered all of our questions, in fact he gave answers to questions we hadn’t even thought to ask…info we needed to make a decision o More

by TGiz
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Stempien

Dec 04, 2025

Zeigler Ford Lincoln responded

Thank you so much for sharing this incredible feedback! We’re thrilled to hear that Troy made the entire experience smooth, informative, and stress-free. He takes great pride in helping customers understand every step of the process, and we’re glad his guidance made your trade-in and purchase easier than expected. Congratulations on your 2023 Ford Explorer! We truly appreciate your recommendation and your trust in our team here at Zeigler Ford. If you ever need anything down the road, we’re always here to help.

December 02, 2025

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I have bought from Troy at Zeigler a few times. Every time he is patient and answers all of my questions. He makes sure everything is ready to go so signing is a breeze. Everyone at Zeigler is f More

by alyssajo35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2025

Zeigler Ford Lincoln responded

Thank you so much for your continued trust in us and for taking the time to share this feedback. We’re grateful for loyal customers like you. Troy is truly one of the best, and we’re glad to hear he continues to make the process smooth, patient, and stress-free each time you visit. We also appreciate your kind words about our Zeigler team. Your recommendation means a lot and we’re always here whenever you need anything. Enjoy the ride and thank you again for choosing Zeigler!

December 02, 2025

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Zeigler had the vehicle i wanted in stock to the exact spec that preferred. Troy is great. Got me a good deal on the truck I wanted. I highly recommend Troy. More

by Jake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2025

Zeigler Ford Lincoln responded

Thank you for the great feedback! We’re glad to hear we had the exact truck you were looking for and that Troy was able to help you get a great deal. He takes a lot of pride in making sure customers drive away happy. We truly appreciate your recommendation and your trust in our team at Zeigler. Enjoy the new truck and please let us know if there’s anything we can help with down the road!

November 26, 2025

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I have bought 6 cars from this dealership and have been a loyal customer for almost 30 years. After today, I will never go back. We were strung along for almost 24 hours while applying for financing to purch More

by jolyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Felipe Contreras, Steve Sobol

Nov 29, 2025

Zeigler Ford Lincoln responded

Thank you for sharing your feedback, and we truly appreciate your loyalty over the past several decades. We completely understand how disappointing and frustrating this experience must have been for you, especially after being excited about the Bronco Sport. Our team worked hard to explore every possible option to make the deal work, but unfortunately some factors outside of our control prevented us from securing a final approval. We never want a customer to feel strung along, and we’re genuinely sorry for how the situation made you feel. That is not the experience we want anyone to have at our store. We’re glad to hear you were ultimately able to get into a reliable vehicle. Whether someone purchases from us or another dealership, our goal is always to see them in a safe, dependable car that fits their needs. Your long-term business means a great deal to us, and we hope that once things settle, you’ll see this was an isolated situation and not reflective of the care we’ve always tried to provide. If you’re open to it in the future, we’d appreciate the opportunity to earn your trust back. If not, we truly wish you the very best moving forward. Thank you again for taking the time to share your experience.

November 06, 2025

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Employee Rating

Easy to deal with willing to compromise No pressure. Went out of their way to find what I wanted More

by mary,123
Recommend Dealer
Yes

Other Employees Tagged: Troy Kennedy

Nov 13, 2025

Zeigler Ford Lincoln responded

Thank you so much for the kind words! We’re really glad to hear you had an easy, no-pressure experience and that our team was able to go the extra mile to find exactly what you wanted. It means a lot that you chose to work with us, and we truly appreciate your trust. Enjoy your new vehicle, and don’t hesitate to reach out if there’s ever anything we can do to help in the future! -Zeigler Ford Lincoln of Elkhart

August 06, 2025

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Amazing experience every time! We always buy our cars from Zeigler. Troy Kennedy, Brian Stempien and Mitch Miller you guys are the best!!! More

by danita2270
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mitch Miller, Brian Stempien

Aug 09, 2025

Zeigler Ford Lincoln responded

We can’t thank you enough for your continued trust and loyalty! Hearing that you always choose Zeigler means the world to us. We’ll be sure to pass along your shoutout to Troy, Brian, and Mitch they’ll be thrilled to know they’ve made such a great impression time and again. We truly appreciate you and look forward to helping with your next vehicle when the time comes! Best regards, The Zeigler Ford Lincoln of Elkhart Team

June 03, 2025

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Let’s begins with Ytoy absolutely the best person and hospitality his number one quality really appreciated him . His personal touches with every si hole thing that we ask and genuine care for his custo More

by Elexmago29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2025

Zeigler Ford Lincoln responded

Thank you so much for the heartfelt words! We’re lucky to have Troy on our team—he truly goes above and beyond to take care of his customers, and it means a lot to see that recognized. We’re so glad he made your experience a memorable one. If there’s ever anything more we can do, don’t hesitate to reach out!

May 31, 2025

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awesome guys over there hit up Troy if you need anything at all good see them over there More

by ebersolematthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Berg

Jun 03, 2025

Zeigler Ford Lincoln responded

Thanks for the kind words! We’re glad you had a great experience with Troy and the team. Don’t hesitate to reach out if there’s ever anything you need!

Jun 03, 2025

Zeigler Ford Lincoln responded

Thank you for the 5-star review! We truly appreciate your support and look forward to helping you again in the future.

May 20, 2025

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Employee Rating

Troy was absolutely AMAZING. I have bought many cars over the years and this was honestly the best experience I have ever had. Thank you so much. 😊 More

by Kazie2469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Stempien

May 21, 2025

Zeigler Ford Lincoln responded

Wow—thank you so much for the amazing feedback! We’re thrilled to hear that Troy made this your best car-buying experience yet. That really means a lot, especially coming from someone who’s purchased many vehicles over the years. We’ll be sure to pass this along to him—he’ll love hearing it. Thanks again for choosing us, and we hope you enjoy every mile in your new ride! 😊 – Your team at Zeigler Ford Lincoln of Elkhart

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