Troy Hanlon
Troy Hanlon at Metro Ford
Refer Me

Troy Hanlon

Service Manager

Metro Ford

3601 State St.
Schenectady, NY 12304

Contact Me
4.7
1,371 Reviews
4.7

1,371 Reviews

Write a Review

1371 Reviews of Troy Hanlon

November 19, 2024

Dealership Rating
Employee Rating

service was very quick and very knowledgeable, I always appreceate Troy's help. Thank You More

by Bill Gizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 09, 2024

Dealership Rating
Employee Rating

Excellent. Prompt and thorough. Troy handled everything very professionally . The waiting room was very pleasant. Thank you.and More

by DECOR53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 03, 2024

Dealership Rating
Employee Rating

Thank you for all of your help with my oil change and spark plug replacement More

by patricia.kelly3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 01, 2024

Dealership Rating
Employee Rating

Thank you Metro Ford! We were able to get a loner car while we wait for our transit to be fixed, so helpful to have this! More

by Emma Britton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicole Bellanger, Aidan Jones

October 19, 2024

Dealership Rating
Employee Rating

Talented; they know what they’re doing. Always courteous and accommodating. Service is beyond excellent. More

by wthayer1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 15, 2024

Dealership Rating
Employee Rating

my wife and i have both of our cars serviced there,always done on time andnever no issues. rob and troy are always professionaltell me if theres a problem or not. will always have service done there. More

by Denton1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 09, 2024

Dealership Rating
Employee Rating

The serve was performed in a timely manner and the work was performed was outstanding with no issues. I would reamend Metro Ford to a friend or family member. More

by jcr2219_john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 07, 2024

Dealership Rating
Employee Rating

I use to buy my vehicles from Metro,now I go there just for service, close to home. More

by DAVECAMPODAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Ostrander

October 06, 2024

Dealership Rating
Employee Rating

Service made appointment, got there and then came tome stating coupon, did not have parts. Had to come back next day at 1pm, said wasn't enough time and was going to have to come back again but last min More

by CMORRISON19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 06, 2024

Dealership Rating
Employee Rating

Just good the guy helping me seem to be getting aggravated because I wasn’t understanding what he was saying. More

by NBRUCE1037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (437 Vehicles)

new 2024 Ford Transit-250 car, priced at $49,500
2024 Ford Transit-250
new
Oxford White exterior
Unknown
Rear-wheel Drive
new 2025 Ford Explorer car, priced at $39,000
2025 Ford Explorer
new
Gray exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco Sport car, priced at $35,390
2024 Ford Bronco Sport
new
Cactus exterior
Automatic
Four-wheel Drive
new 2024 Ford Ranger car, priced at $37,500
2024 Ford Ranger
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco car, priced at $56,500
2024 Ford Bronco
new
Hot Pepper Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco Sport car, priced at $31,550
2024 Ford Bronco Sport
new
Green exterior
Automatic
Four-wheel Drive