Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
210 Reviews
4.7

210 Reviews

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210 Reviews of Tristian Rivas

June 21, 2025

Dealership Rating
Employee Rating

Helpful and responsive to my situation. Explained what work was being done and how much it would cost. More

by lcraft12
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Jun 23, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad to hear you had a great experience! Thanks for the 5 stars—it means a lot to our entire staff. Hope to see you back at the dealership soon.

June 19, 2025

Dealership Rating
Employee Rating

Tristian got my car in and out quickly. He listened to my concerns, and also was prepared with prices, as well as description of services needed in the future. His courtesy and thoroughness More

by DNewman
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Jun 20, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Tristan has it all: speed, expertise, and friendly customer service. That's what sets our service center apart! We're glad to hear you enjoyed your visit with our team. Stop by anytime and we'll be ready to keep your car in top shape!

June 13, 2025

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Employee Rating

Tristan Rivas is very professional. His concern for clients safety genuine. He is very informative of the services being done and takes time to answer all questions asked. I very much More

by Idarn.60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We really appreciate your fantastic review! Tristan is a clear superstar, and he appreciates the shoutout. Our team works hard to deliver top-notch service, and it’s great to see it’s paying off. Let us know if there's anything else we can help you with.

June 10, 2025

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Everything was quick and easy as usual. Thanks for everything and keep up the good work! More

by maggieh07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Quick and easy is exactly how we like it—thank you for the kind words! 🙌 We’ll keep bringing our A-game so your next visit is just as smooth. You keep being awesome, too!

June 10, 2025

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Employee Rating

I had an hour wait for an oil change. Finally after an hour and 45 minutes I went to him to find out where my car was in the process. He never made any attempt to find me and let me know More

by Justkathypatterson
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Jun 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Kathy, thank you for sharing your honest thoughts with us. We're really sorry to hear about the wait and understand why that would be frustrating for you. We appreciate your willingness to give us another chance, and if you'd like to discuss this further, please reach out to Richard Meneely at richard.meneely@normreeves.com. We hope your next visit will be 5-star worthy. 

June 06, 2025

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Employee Rating

Great service with quick and efficient customer service with no issues whatsoever And the dealership was very clean and neat More

by Cristianojeda199417
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Jun 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We always like to keep things squeaky clean for our visitors and are glad you noticed! Tristian will be pleased to hear he delivered 5-star service, and if you need us for anything else, you can check out our convenient online scheduling options. Until then, have fun and drive safe!

May 26, 2025

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Employee Rating

As soon as I showed up for my service appointment. Angel took care of the need right away. Appreciate the service! More

by Shae Frazier
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

May 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Angel is truly deserving of the name! We're so glad that everything went well, Shae. Thank you for the review and please check us out again in the future.

May 24, 2025

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Employee Rating

I don't want to write anything and this is actually really xxxxing annoying that it's making me write something. I don't have to do this at all. More

by jessicadfranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi, Jessica. Thanks for the 5-star rating! We appreciate your feedback, no matter how long or short it is.

May 24, 2025

Dealership Rating
Employee Rating

I couldn't hear. They adapted an communicated with me by text. Trusta was great More

by Akins7828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

May 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi, thanks for sharing the honest feedback. We're glad that when you needed it, our team was flexible and adapted to fit your situation. We appreciate your thoughts.

May 23, 2025

Dealership Rating
Employee Rating

This dealership is a stand up dealership. I purchased a used vehicle with some issues and they addressed them promptly. Macon Huntsinger gave great patience, understanding and customer se More

by dmleamon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ortega , Macon Huntsinger

May 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for trusting us with your vehicle, and we’re delighted Macon Huntsinger could address your concerns so promptly and patiently. We’re proud to offer online service scheduling to make follow-ups even easier for you. We look forward to keeping your ride running smoothly!

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