Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills
Refer Me

Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
5.0
47 Reviews
5.0

47 Reviews

Write a Review

47 Reviews of Tristian Rivas

June 21, 2024

Dealership Rating
Employee Rating

Tristan Rivas was great always great gets me in and out. Every time my car needs service he’s the one I call. More

by SERRONWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words about Tristan! We're glad to hear he continues to provide excellent service. We look forward to helping you with your car needs in the future!

June 20, 2024

Dealership Rating
Employee Rating

I am extremely thankful for Rod, Ricky, and Tristan taking care of me. We had an issue that should not have been an issue. Rod, Ricky, and Tristan did not stop until they felt the issue was fixed. I ca More

by Gutierrez_Sh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

Jun 25, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled that Rod, Ricky, and Tristan could resolve the issue to your satisfaction. Your appreciation means a lot to us.

June 18, 2024

Dealership Rating
Employee Rating

Nice customer service, very impressed with Tristan and his clarity on my situation. Very refreshing to her about the timeline for completion, considering that amount of cars in the queue ahead of me More

by RAJSR29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear Tristan provided clarity and a clear timeline for your service. We appreciate your patience and trust in us!

June 18, 2024

Dealership Rating
Employee Rating

I would tell everyone to go to Tristian, always keeps it honest and real as possible. More

by Kevinortega1836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your recommendation! We strive to provide honest and transparent service to all our customers. We look forward to serving you again in the future!

June 18, 2024

Dealership Rating
Employee Rating

Tommy Crean was our Service Provider. Great team at Norm Reeves. Their service techs did a fantastic job on brake repair and flush. More

by Gnaseef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience, Tommy! We're thrilled to hear our service team took great care of you. We look forward to seeing you again at Norm Reeves!

June 18, 2024

Dealership Rating
Employee Rating

I really enjoy coming to the dealership. It’s nice that they have a free car wash. It is always a great atmosphere and everyone is so nice. More

by Tigerfan258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled you enjoy our dealership's atmosphere and complimentary car wash. We look forward to seeing you again soon!

Jun 19, 2024

Tigerfan258 responded

I did have one more thing I wanted you to know. In the waiting room there is a couch and the couch is damaged and makes the whole location look not so up-to-date. There’s tear on the back of the couch and you can see the foam in the couch. Repairing that would make the waiting room a little bit more appealing.

June 16, 2024

Dealership Rating
Employee Rating

Tristan is why we come for service he is a breath of lite in an industry that has diminished as far as service goes More

by Billbarlow50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words about Tristan! We're proud to have him on our team and appreciate your loyalty to our dealership.

June 15, 2024

Dealership Rating
Employee Rating

Clean and amazing, love the place so freaking friendly and appreciate everyone love it love it More

by mfit38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words and appreciation! We're thrilled to hear that you had such a positive experience at our dealership. Looking forward to serving you again in the future!

June 15, 2024

Dealership Rating
Employee Rating

Quick service, along with really friendly and knowledgeable staff! If you ever visit, make sure to ask for Tristian R. One of the best guys I’ve worked with over there! More

by Kentru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We're thrilled to hear about your positive experience with our team, especially with Tristian. We look forward to serving you again in the future!

June 13, 2024

Dealership Rating
Employee Rating

Tristan is a very professional and knowledgeable service manager. He makes a client aware of their vehicle problems and explains the details, More

by Dutch297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for recognizing Tristan's expertise! We're glad to hear he provided you with clear explanations. We appreciate your feedback!

1
...

Dealership Inventory (583 Vehicles)

new 2024 Honda CR-V Hybrid car, priced at $35,855
2024 Honda CR-V Hybrid
new
Radiant Red Metallic exterior
CVT
Front-wheel Drive
used 2020 Hyundai Tucson car, priced at $22,695
2020 Hyundai Tucson
used
Winter White exterior
Automatic
All-wheel Drive
new 2024 Honda CR-V car, priced at $36,010
2024 Honda CR-V
new
Meteorite Gray Metallic exterior
CVT
Front-wheel Drive
new 2023 Honda Ridgeline car, priced at $50,505
2023 Honda Ridgeline
new
Crystal Black Pearl exterior
Automatic
All-wheel Drive
new 2024 Honda Passport car, priced at $46,330
2024 Honda Passport
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2023 Honda Odyssey car, priced at $43,534
2023 Honda Odyssey
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive